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clinical-tms-clinic/Policies/POL-001-Quality-Policy.md

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Quality Policy

Document ID POL-001
Title Quality Policy
Revision 1.0
Effective Date [DATE]
Author [AUTHOR]
Approved By [APPROVER]

1. Policy Statement

[ORGANIZATION NAME] is committed to providing products and services that consistently meet customer requirements and applicable regulatory requirements. We strive for continual improvement of our Quality Management System to enhance customer satisfaction.

2. Quality Objectives

Our organization commits to:

  1. Customer Focus: Understanding and meeting customer needs and expectations
  2. Regulatory Compliance: Maintaining compliance with all applicable regulations and standards
  3. Continuous Improvement: Continually improving the effectiveness of our QMS
  4. Employee Engagement: Ensuring all employees understand their role in quality
  5. Risk-Based Thinking: Identifying and addressing risks and opportunities

3. Management Commitment

Top management demonstrates commitment to the QMS by:

  • Ensuring the quality policy is appropriate to the organization's purpose
  • Ensuring quality objectives are established and compatible with strategic direction
  • Ensuring integration of QMS requirements into business processes
  • Promoting the use of the process approach and risk-based thinking
  • Ensuring resources needed for the QMS are available
  • Communicating the importance of effective quality management
  • Ensuring the QMS achieves its intended results
  • Engaging, directing, and supporting persons to contribute to QMS effectiveness

4. Scope

This policy applies to all employees, contractors, and processes within the scope of our Quality Management System.

5. Communication

This policy shall be:

  • Communicated and understood within the organization
  • Available to relevant interested parties as appropriate
  • Reviewed for continuing suitability

Revision History

Rev Date Description Author
1.0 [DATE] Initial release [AUTHOR]