# Request for Change (RFC) | Form ID | FRM-CHG-001 | Revision | 1.0 | |---------|-------------|----------|-----| --- ## Change Request Information | Field | Entry | |-------|-------| | RFC Number | RFC-[YYYY]-[####] | | Date Submitted | | | Requester Name | | | Requester Department | | | Requester Email | | | Requester Phone | | ## Change Classification **Change Type:** - [ ] Standard (Pre-approved, routine) - [ ] Normal (Requires CAB approval) - [ ] Emergency (Critical, time-sensitive) **Change Category:** - [ ] Hardware - [ ] Software/Application - [ ] Network - [ ] Database - [ ] Security - [ ] Cloud Infrastructure - [ ] Other: _______________ **Priority:** - [ ] Critical (Must be completed ASAP) - [ ] High (Within 1 week) - [ ] Medium (Within 2 weeks) - [ ] Low (Within 30 days) ## Change Description ### Summary *Provide a brief description of the proposed change (1-2 sentences)* ### Detailed Description *Describe the change in detail, including what will be modified* ### Reason/Business Justification *Why is this change necessary? What business need does it address?* ## Impact Assessment ### Affected Systems | System/Application | Environment | Impact Level | |-------------------|-------------|--------------| | | ☐ Prod ☐ Test ☐ Dev | ☐ High ☐ Med ☐ Low | | | ☐ Prod ☐ Test ☐ Dev | ☐ High ☐ Med ☐ Low | | | ☐ Prod ☐ Test ☐ Dev | ☐ High ☐ Med ☐ Low | ### Affected Users/Groups ### Dependencies *List any dependencies on other systems, changes, or external parties* ## Risk Assessment **What could go wrong?** **Likelihood of failure:** - [ ] Low - [ ] Medium - [ ] High **Impact if failure occurs:** - [ ] Low - Minor inconvenience - [ ] Medium - Degraded service - [ ] High - Service outage - [ ] Critical - Data loss or security breach **Overall Risk Level:** - [ ] Low - [ ] Medium - [ ] High ## Implementation Plan ### Proposed Change Window | Field | Entry | |-------|-------| | Start Date/Time | | | End Date/Time | | | Estimated Duration | | | Maintenance Window Required? | ☐ Yes ☐ No | ### Implementation Steps | Step | Action | Responsible | Est. Time | |------|--------|-------------|-----------| | 1 | | | | | 2 | | | | | 3 | | | | | 4 | | | | | 5 | | | | ### Pre-Implementation Checklist - [ ] Backup completed - [ ] Stakeholders notified - [ ] Test plan documented - [ ] Rollback plan documented - [ ] Required access/permissions confirmed ## Rollback Plan **Rollback Trigger Criteria:** *Under what conditions will rollback be initiated?* **Rollback Steps:** | Step | Action | Responsible | Est. Time | |------|--------|-------------|-----------| | 1 | | | | | 2 | | | | | 3 | | | | **Estimated Rollback Time:** ## Testing Plan **Test Environment:** - [ ] Already tested in Dev - [ ] Already tested in Test/Stage - [ ] Production verification only **Test Cases:** | Test | Expected Result | Pass/Fail | |------|-----------------|-----------| | | | ☐ | | | | ☐ | | | | ☐ | ## Communication Plan ### Notifications Required - [ ] End users - [ ] Help desk - [ ] Management - [ ] External parties - [ ] None required ### Notification Details | Audience | Method | Timing | Responsible | |----------|--------|--------|-------------| | | | | | | | | | | ## Approvals ### Technical Review | Field | Entry | |-------|-------| | Reviewer Name | | | Date | | | Decision | ☐ Approved ☐ Rejected ☐ More Info Needed | | Comments | | | Signature | | ### CAB Review | Field | Entry | |-------|-------| | CAB Meeting Date | | | Decision | ☐ Approved ☐ Approved w/Conditions ☐ Deferred ☐ Rejected | | Conditions (if any) | | | CAB Chair Signature | | ### Management Approval (if required) | Field | Entry | |-------|-------| | Approver Name | | | Date | | | Signature | | ## Post-Implementation ### Results | Field | Entry | |-------|-------| | Implementation Date | | | Actual Start Time | | | Actual End Time | | | Status | ☐ Successful ☐ Partial ☐ Failed ☐ Rolled Back | ### Issues Encountered ### Lessons Learned ### PIR Required? - [ ] Yes (Schedule date: _________) - [ ] No ### Closure | Field | Entry | |-------|-------| | Closed By | | | Date Closed | | | Final Status | ☐ Successful ☐ Failed | --- *Form FRM-CHG-001 Rev 1.0 - Request for Change*