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mental-health-outpatient/SOPs/Clinical-Services/SOP-MHO-001-Initial-Evaluation.md

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Standard Operating Procedure: Outpatient Mental Health Initial Evaluation

Document ID SOP-MHO-001
Title Outpatient Mental Health Initial Evaluation
Revision 1.0
Effective Date [DATE]
Author [AUTHOR]
Approved By [APPROVER]
Department Outpatient Mental Health

1. Purpose

To establish standardized procedures for conducting comprehensive initial mental health evaluations for new outpatient patients to ensure accurate diagnosis, appropriate treatment planning, and regulatory compliance.

2. Scope

This procedure applies to all initial evaluations for outpatient mental health services including:

  • Adult psychiatric evaluation
  • Child/adolescent psychiatric evaluation
  • Psychological evaluation
  • Intake assessment for therapy
  • Medication management evaluation
  • Telehealth evaluations

3. Responsibilities

3.1 Psychiatrist/Psychiatric NP/PA

  • Conduct psychiatric diagnostic evaluation
  • Establish diagnoses
  • Initiate medication treatment
  • Refer for therapy as indicated

3.2 Therapist/Counselor

  • Conduct therapy intake assessment
  • Establish treatment goals
  • Initiate therapy services
  • Coordinate care with prescriber

3.3 Psychologist

  • Conduct psychological evaluations
  • Administer psychological testing
  • Provide diagnostic clarification
  • Treatment recommendations

3.4 Support Staff

  • Schedule evaluations appropriately
  • Collect intake paperwork
  • Verify insurance and authorizations
  • Facilitate check-in process

4. Definitions

Term Definition
Chief Complaint Primary reason for seeking treatment
Mental Status Examination Structured assessment of current mental functioning
DSM-5 Diagnostic and Statistical Manual of Mental Disorders, 5th Edition
PHQ-9 Patient Health Questionnaire (depression screen)
GAD-7 Generalized Anxiety Disorder scale

5. Procedure

5.1 Pre-Evaluation Preparation

5.1.1 Intake Paperwork

Complete prior to evaluation:

  • Demographic information
  • Insurance information
  • Consent for treatment
  • HIPAA acknowledgment
  • Release of information (prior providers)
  • Symptom questionnaires
  • Medical history form
  • Medication list

5.1.2 Records Review

If available, review:

  • Prior mental health records
  • Recent medical records
  • Hospitalization summaries
  • Previous psychological testing
  • Current medication list

5.2 Initial Evaluation Components

5.2.1 Psychiatric Diagnostic Evaluation

Chief Complaint and Present Illness

  • Current symptoms in patient's words
  • Onset and duration
  • Severity and frequency
  • Impact on functioning
  • Precipitating factors
  • What has helped/not helped

Psychiatric History

Element Detail
Previous diagnoses
Previous hospitalizations Dates, location, reason
Previous outpatient treatment Providers, duration, helpfulness
Previous medications Name, dose, response, side effects
ECT/TMS/other treatments
Suicide attempts Method, intent, lethality, medical treatment
Self-harm history
Violent behavior

Substance Use History

Substance Ever Used Current Use Last Use Quantity/Frequency
Alcohol
Cannabis
Opioids
Stimulants
Benzodiazepines
Tobacco/Nicotine
Other
  • Substance use treatment history
  • Withdrawal history
  • Periods of sobriety

Medical History

  • Chronic conditions
  • Current medications
  • Allergies (medications, environmental, food)
  • Recent labs (if available)
  • Primary care provider

Family History

  • Psychiatric disorders
  • Substance use disorders
  • Suicide
  • Response to medications (if known)

Social History

Domain Information
Education Highest level, any difficulties
Employment Current status, history
Living situation With whom, stability
Relationships Marital status, support system
Legal Current or pending legal issues
Trauma history Abuse, neglect, other trauma
Military Branch, combat exposure, discharge status
Cultural/spiritual Relevant beliefs/practices

Developmental History (especially for children/adolescents)

  • Pregnancy/birth complications
  • Developmental milestones
  • School performance
  • Peer relationships
  • Behavioral issues

Mental Status Examination

Domain Findings
Appearance Dress, grooming, hygiene, apparent age
Psychomotor Activity level, retardation, agitation
Attitude Cooperative, guarded, hostile
Eye contact Good, poor, variable
Speech Rate, rhythm, volume, coherence
Mood Patient's stated mood
Affect Range, congruence, appropriateness
Thought process Linear, tangential, circumstantial, loose
Thought content Delusions, obsessions, preoccupations
Perceptions Hallucinations (type), illusions
Cognition Orientation, attention, memory
Insight Good, fair, poor
Judgment Good, fair, poor

Risk Assessment

Risk Assessment
Suicide Ideation, plan, intent, means, attempts
Violence Ideation, target, plan, history
Self-harm Current urges, methods, history
Risk level Low / Moderate / High

Diagnosis (DSM-5)

Priority Diagnosis ICD-10 Code
Primary
Secondary
Additional
Substance
Medical

Treatment Plan

  • Medication recommendations
  • Therapy recommendations
  • Frequency of follow-up
  • Laboratory monitoring
  • Referrals
  • Patient goals

5.3 Standardized Assessments

Administer as indicated:

Assessment Population Purpose
PHQ-9 Adults Depression severity
GAD-7 Adults Anxiety severity
C-SSRS All Suicide risk
MDQ Mood disorders Bipolar screening
ASRS Adults ADHD screening
PCL-5 Trauma history PTSD screening
AUDIT Alcohol use Alcohol use disorder
DAST-10 Drug use Drug use disorder

Discuss and document:

  • Nature of recommended treatment
  • Expected benefits
  • Potential risks and side effects
  • Alternatives (including no treatment)
  • Right to refuse or withdraw
  • Confidentiality and limits
  • Emergency procedures

5.5 Safety Planning

For patients with elevated risk:

  • Complete safety plan (FRM-MHO-002)
  • Provide crisis resources
  • Establish emergency contact
  • Reduce access to means
  • Schedule appropriate follow-up

5.6 Care Coordination

  • Request records from prior providers
  • Communicate with PCP as indicated
  • Coordinate with other treaters
  • Referral to appropriate level of care if needed

6. Special Considerations

6.1 Telehealth Evaluations

  • Verify patient location and identity
  • Confirm emergency contact and local resources
  • Assess appropriateness for telehealth
  • Document telehealth consent

6.2 Child/Adolescent Evaluations

  • Include parent/guardian interview
  • School information as relevant
  • Developmentally appropriate assessment
  • Assent/consent as appropriate

6.3 Geriatric Evaluations

  • Cognitive screening
  • Capacity assessment if concerns
  • Medical complexity consideration
  • Caregiver involvement

7. Documentation

  • Initial evaluation note (complete within 72 hours of visit)
  • Consent forms
  • Standardized assessment scores
  • Safety plan (if applicable)
  • Release of information forms

8. Quality Metrics

Metric Target
Evaluation completed within scheduled time >90%
Documentation complete within 72 hours 100%
Suicide risk assessment documented 100%
Treatment plan documented 100%
Follow-up scheduled 100%

9. References

  • American Psychiatric Association Practice Guidelines
  • DSM-5 Diagnostic Criteria
  • State mental health regulations
  • Payer documentation requirements

Revision History

Rev Date Description Author
1.0 [DATE] Initial release [AUTHOR]