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mental-health-inpatient/SOPs/General/SOP-005-Management-Review.md

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Standard Operating Procedure: Management Review

Document ID SOP-005
Title Management Review
Revision 1.0
Effective Date [DATE]
Author [AUTHOR]
Approved By [APPROVER]
Department Quality Assurance

1. Purpose

To ensure top management reviews the Quality Management System at planned intervals to ensure its continuing suitability, adequacy, and effectiveness.

2. Scope

This procedure applies to the periodic management review of the QMS, including all processes and quality objectives.

3. Frequency

Management reviews shall be conducted:

  • At least annually
  • More frequently if significant changes occur
  • As needed based on quality performance

4. Responsibilities

4.1 Quality Manager

  • Prepares management review agenda and materials
  • Facilitates the meeting
  • Documents meeting minutes and action items
  • Tracks completion of action items

4.2 Top Management

  • Attends management review meetings
  • Reviews QMS performance data
  • Makes decisions on QMS improvements
  • Allocates resources as needed

4.3 Department Managers

  • Provides input data for their areas
  • Attends management review
  • Implements assigned action items

5. Management Review Inputs

The following shall be considered:

5.1 Actions from Previous Reviews

  • Status of action items
  • Effectiveness of implemented actions

5.2 Changes in Context

  • Internal changes (organization, resources)
  • External changes (regulations, market)

5.3 QMS Performance

  • Customer satisfaction and feedback
  • Quality objectives achievement
  • Process performance metrics
  • Nonconformities and corrective actions
  • Audit results
  • Supplier performance

5.4 Resource Adequacy

  • Personnel
  • Infrastructure
  • Work environment

5.5 Risk and Opportunities

  • Risk assessment results
  • Effectiveness of risk controls
  • New opportunities identified

5.6 Improvement Opportunities

  • Process improvements
  • Product improvements
  • QMS enhancements

6. Management Review Outputs

Decisions and actions related to:

  • Improvement of QMS and processes
  • Product improvement
  • Resource needs
  • Changes to quality policy or objectives

7. Documentation

7.1 Meeting Minutes

  • Date and attendees
  • Items discussed
  • Decisions made
  • Action items with owners and due dates

7.2 Record Retention

  • Management review records retained for 5 years
  • Available for regulatory inspection
  • FRM-008 Management Review Agenda Template
  • FRM-009 Management Review Minutes Template

Revision History

Rev Date Description Author
1.0 [DATE] Initial release [AUTHOR]