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SOPs/Clinical-Services/SOP-MHO-001-Initial-Evaluation.md
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SOPs/Clinical-Services/SOP-MHO-001-Initial-Evaluation.md
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# Standard Operating Procedure: Outpatient Mental Health Initial Evaluation
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| Document ID | SOP-MHO-001 |
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|-------------|-------------|
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| Title | Outpatient Mental Health Initial Evaluation |
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| Revision | 1.0 |
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| Effective Date | [DATE] |
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| Author | [AUTHOR] |
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| Approved By | [APPROVER] |
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| Department | Outpatient Mental Health |
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---
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## 1. Purpose
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To establish standardized procedures for conducting comprehensive initial mental health evaluations for new outpatient patients to ensure accurate diagnosis, appropriate treatment planning, and regulatory compliance.
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## 2. Scope
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This procedure applies to all initial evaluations for outpatient mental health services including:
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- Adult psychiatric evaluation
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- Child/adolescent psychiatric evaluation
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- Psychological evaluation
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- Intake assessment for therapy
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- Medication management evaluation
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- Telehealth evaluations
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## 3. Responsibilities
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### 3.1 Psychiatrist/Psychiatric NP/PA
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- Conduct psychiatric diagnostic evaluation
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- Establish diagnoses
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- Initiate medication treatment
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- Refer for therapy as indicated
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### 3.2 Therapist/Counselor
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- Conduct therapy intake assessment
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- Establish treatment goals
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- Initiate therapy services
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- Coordinate care with prescriber
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### 3.3 Psychologist
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- Conduct psychological evaluations
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- Administer psychological testing
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- Provide diagnostic clarification
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- Treatment recommendations
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### 3.4 Support Staff
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- Schedule evaluations appropriately
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- Collect intake paperwork
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- Verify insurance and authorizations
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- Facilitate check-in process
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## 4. Definitions
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| Term | Definition |
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|------|------------|
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| Chief Complaint | Primary reason for seeking treatment |
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| Mental Status Examination | Structured assessment of current mental functioning |
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| DSM-5 | Diagnostic and Statistical Manual of Mental Disorders, 5th Edition |
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| PHQ-9 | Patient Health Questionnaire (depression screen) |
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| GAD-7 | Generalized Anxiety Disorder scale |
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## 5. Procedure
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### 5.1 Pre-Evaluation Preparation
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#### 5.1.1 Intake Paperwork
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Complete prior to evaluation:
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- [ ] Demographic information
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- [ ] Insurance information
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- [ ] Consent for treatment
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- [ ] HIPAA acknowledgment
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- [ ] Release of information (prior providers)
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- [ ] Symptom questionnaires
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- [ ] Medical history form
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- [ ] Medication list
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#### 5.1.2 Records Review
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If available, review:
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- Prior mental health records
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- Recent medical records
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- Hospitalization summaries
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- Previous psychological testing
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- Current medication list
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### 5.2 Initial Evaluation Components
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#### 5.2.1 Psychiatric Diagnostic Evaluation
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**Chief Complaint and Present Illness**
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- Current symptoms in patient's words
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- Onset and duration
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- Severity and frequency
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- Impact on functioning
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- Precipitating factors
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- What has helped/not helped
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**Psychiatric History**
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| Element | Detail |
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|---------|--------|
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| Previous diagnoses | |
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| Previous hospitalizations | Dates, location, reason |
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| Previous outpatient treatment | Providers, duration, helpfulness |
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| Previous medications | Name, dose, response, side effects |
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| ECT/TMS/other treatments | |
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| Suicide attempts | Method, intent, lethality, medical treatment |
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| Self-harm history | |
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| Violent behavior | |
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**Substance Use History**
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| Substance | Ever Used | Current Use | Last Use | Quantity/Frequency |
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|-----------|-----------|-------------|----------|---------------------|
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| Alcohol | ☐ | ☐ | | |
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| Cannabis | ☐ | ☐ | | |
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| Opioids | ☐ | ☐ | | |
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| Stimulants | ☐ | ☐ | | |
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| Benzodiazepines | ☐ | ☐ | | |
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| Tobacco/Nicotine | ☐ | ☐ | | |
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| Other | ☐ | ☐ | | |
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- Substance use treatment history
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- Withdrawal history
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- Periods of sobriety
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**Medical History**
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- Chronic conditions
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- Current medications
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- Allergies (medications, environmental, food)
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- Recent labs (if available)
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- Primary care provider
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**Family History**
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- Psychiatric disorders
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- Substance use disorders
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- Suicide
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- Response to medications (if known)
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**Social History**
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| Domain | Information |
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|--------|-------------|
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| Education | Highest level, any difficulties |
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| Employment | Current status, history |
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| Living situation | With whom, stability |
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| Relationships | Marital status, support system |
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| Legal | Current or pending legal issues |
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| Trauma history | Abuse, neglect, other trauma |
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| Military | Branch, combat exposure, discharge status |
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| Cultural/spiritual | Relevant beliefs/practices |
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**Developmental History** (especially for children/adolescents)
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- Pregnancy/birth complications
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- Developmental milestones
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- School performance
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- Peer relationships
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- Behavioral issues
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**Mental Status Examination**
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| Domain | Findings |
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|--------|----------|
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| Appearance | Dress, grooming, hygiene, apparent age |
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| Psychomotor | Activity level, retardation, agitation |
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| Attitude | Cooperative, guarded, hostile |
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| Eye contact | Good, poor, variable |
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| Speech | Rate, rhythm, volume, coherence |
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| Mood | Patient's stated mood |
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| Affect | Range, congruence, appropriateness |
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| Thought process | Linear, tangential, circumstantial, loose |
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| Thought content | Delusions, obsessions, preoccupations |
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| Perceptions | Hallucinations (type), illusions |
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| Cognition | Orientation, attention, memory |
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| Insight | Good, fair, poor |
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| Judgment | Good, fair, poor |
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**Risk Assessment**
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| Risk | Assessment |
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|------|------------|
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| Suicide | Ideation, plan, intent, means, attempts |
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| Violence | Ideation, target, plan, history |
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| Self-harm | Current urges, methods, history |
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| Risk level | Low / Moderate / High |
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**Diagnosis (DSM-5)**
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| Priority | Diagnosis | ICD-10 Code |
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|----------|-----------|-------------|
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| Primary | | |
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| Secondary | | |
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| Additional | | |
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| Substance | | |
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| Medical | | |
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**Treatment Plan**
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- Medication recommendations
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- Therapy recommendations
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- Frequency of follow-up
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- Laboratory monitoring
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- Referrals
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- Patient goals
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### 5.3 Standardized Assessments
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Administer as indicated:
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| Assessment | Population | Purpose |
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|------------|------------|---------|
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| PHQ-9 | Adults | Depression severity |
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| GAD-7 | Adults | Anxiety severity |
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| C-SSRS | All | Suicide risk |
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| MDQ | Mood disorders | Bipolar screening |
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| ASRS | Adults | ADHD screening |
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| PCL-5 | Trauma history | PTSD screening |
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| AUDIT | Alcohol use | Alcohol use disorder |
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| DAST-10 | Drug use | Drug use disorder |
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### 5.4 Informed Consent
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Discuss and document:
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- Nature of recommended treatment
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- Expected benefits
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- Potential risks and side effects
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- Alternatives (including no treatment)
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- Right to refuse or withdraw
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- Confidentiality and limits
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- Emergency procedures
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### 5.5 Safety Planning
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For patients with elevated risk:
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- [ ] Complete safety plan (FRM-MHO-002)
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- [ ] Provide crisis resources
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- [ ] Establish emergency contact
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- [ ] Reduce access to means
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- [ ] Schedule appropriate follow-up
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### 5.6 Care Coordination
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- [ ] Request records from prior providers
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- [ ] Communicate with PCP as indicated
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- [ ] Coordinate with other treaters
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- [ ] Referral to appropriate level of care if needed
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## 6. Special Considerations
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### 6.1 Telehealth Evaluations
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- Verify patient location and identity
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- Confirm emergency contact and local resources
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- Assess appropriateness for telehealth
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- Document telehealth consent
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### 6.2 Child/Adolescent Evaluations
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- Include parent/guardian interview
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- School information as relevant
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- Developmentally appropriate assessment
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- Assent/consent as appropriate
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### 6.3 Geriatric Evaluations
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- Cognitive screening
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- Capacity assessment if concerns
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- Medical complexity consideration
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- Caregiver involvement
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## 7. Documentation
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- Initial evaluation note (complete within 72 hours of visit)
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- Consent forms
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- Standardized assessment scores
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- Safety plan (if applicable)
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- Release of information forms
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## 8. Quality Metrics
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| Metric | Target |
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|--------|--------|
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| Evaluation completed within scheduled time | >90% |
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| Documentation complete within 72 hours | 100% |
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| Suicide risk assessment documented | 100% |
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| Treatment plan documented | 100% |
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| Follow-up scheduled | 100% |
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## 9. References
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- American Psychiatric Association Practice Guidelines
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- DSM-5 Diagnostic Criteria
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- State mental health regulations
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- Payer documentation requirements
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---
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## Revision History
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| Rev | Date | Description | Author |
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|-----|------|-------------|--------|
|
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| 1.0 | [DATE] | Initial release | [AUTHOR] |
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