Sync template from atomicqms-style deployment
This commit is contained in:
76
.gitea/workflows/atomicai.yml
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76
.gitea/workflows/atomicai.yml
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name: AtomicAI Mental Health Outpatient Assistant
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on:
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issue_comment:
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types: [created]
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issues:
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types: [opened, assigned]
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pull_request:
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types: [opened, synchronize, assigned]
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pull_request_review_comment:
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types: [created]
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jobs:
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claude-assistant:
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runs-on: ubuntu-latest
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if: |
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github.actor != 'atomicqms-service' &&
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(
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(github.event_name == 'issue_comment' && contains(github.event.comment.body, '@atomicai')) ||
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(github.event_name == 'issues' && github.event.action == 'opened' && contains(github.event.issue.body, '@atomicai')) ||
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(github.event_name == 'pull_request' && github.event.action == 'opened' && contains(github.event.pull_request.body, '@atomicai')) ||
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(github.event_name == 'pull_request_review_comment' && contains(github.event.comment.body, '@atomicai')) ||
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(github.event.action == 'assigned' && github.event.assignee.login == 'atomicai')
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)
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permissions:
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contents: write
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issues: write
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pull-requests: write
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steps:
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- uses: actions/checkout@v4
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with:
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fetch-depth: 0
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- name: Run AtomicAI Mental Health Outpatient Assistant
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uses: https://beta.atomicqms.com/atomicqms-service/actions/claude-code-gitea-action-slim@main
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with:
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trigger_phrase: '@atomicai'
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assignee_trigger: 'atomicai'
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claude_git_name: 'AtomicAI'
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claude_git_email: 'atomicai@atomicqms.local'
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custom_instructions: |
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You are AtomicAI, an AI assistant specialized in Mental Health Outpatient Quality Management.
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## Your Expertise
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- Behavioral health accreditation (Joint Commission BHC, CARF)
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- Outpatient mental health treatment protocols
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- Crisis intervention and safety planning
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- Suicide risk assessment procedures
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- Psychiatric medication management
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- Therapy documentation standards
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- HIPAA and 42 CFR Part 2 (substance abuse confidentiality)
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- Telehealth/telepsychiatry protocols
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- Group therapy and intensive outpatient programs
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## Document Creation Guidelines
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- Place Clinical SOPs in SOPs/Clinical/
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- Place Crisis Protocols in Protocols/Crisis/
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- Place Therapy SOPs in SOPs/Therapy/
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- Place Safety Plans in Forms/Safety/
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- Place Assessment Forms in Forms/Assessment/
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- Place Policies in Policies/
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## Numbering Convention
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- SOP-MH-XXX for Mental Health SOPs
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- SOP-CRS-XXX for Crisis SOPs
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- PRO-XXX for Treatment Protocols
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- ASM-XXX for Assessment Tools
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- POL-XXX for Policies
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- FRM-XXX for Forms
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Always create branches and submit changes as Pull Requests for review.
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Prioritize patient safety, confidentiality, and evidence-based practices.
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allowed_tools: 'Read,Edit,Grep,Glob,Write'
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disallowed_tools: 'Bash,WebSearch'
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0
Forms/Assessment-Tools/.gitkeep
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0
Forms/Assessment-Tools/.gitkeep
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64
Forms/FRM-001-Document-Change-Request.md
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64
Forms/FRM-001-Document-Change-Request.md
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# Document Change Request Form
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| Form ID | FRM-001 | Revision | 1.0 |
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|---------|---------|----------|-----|
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---
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## Section 1: Request Information
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| Field | Entry |
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|-------|-------|
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| Request Date | |
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| Requested By | |
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| Department | |
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## Section 2: Document Information
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| Field | Entry |
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|-------|-------|
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| Document Number | |
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| Document Title | |
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| Current Revision | |
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## Section 3: Change Description
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### Type of Change
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- [ ] New Document
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- [ ] Revision to Existing Document
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- [ ] Document Obsolescence
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### Description of Change
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*(Describe the proposed change in detail)*
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### Reason for Change
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*(Explain why this change is needed)*
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## Section 4: Impact Assessment
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### Affected Areas
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- [ ] Training Required
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- [ ] Other Documents Affected
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- [ ] Process Changes Required
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- [ ] Validation Impact
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### List Affected Documents
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## Section 5: Approvals
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| Role | Name | Signature | Date |
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|------|------|-----------|------|
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| Requester | | | |
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| Document Owner | | | |
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| Quality Assurance | | | |
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---
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*Form FRM-001 Rev 1.0*
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91
Forms/FRM-003-CAPA-Form.md
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91
Forms/FRM-003-CAPA-Form.md
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# Corrective and Preventive Action (CAPA) Form
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| Form ID | FRM-003 | Revision | 1.0 |
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|---------|---------|----------|-----|
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---
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## Section 1: CAPA Identification
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| Field | Entry |
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|-------|-------|
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| CAPA Number | |
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| Date Initiated | |
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| Initiated By | |
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| CAPA Owner | |
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| Target Closure Date | |
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## Section 2: Classification
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### Type
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- [ ] Corrective Action
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- [ ] Preventive Action
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### Source
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- [ ] Customer Complaint
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- [ ] Internal Audit
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- [ ] External Audit
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- [ ] Process Deviation
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- [ ] Nonconforming Product
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- [ ] Management Review
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- [ ] Other: ____________
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### Priority
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- [ ] Critical (5 business days)
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- [ ] Major (15 business days)
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- [ ] Minor (30 business days)
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## Section 3: Problem Description
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*(Describe the nonconformity or potential nonconformity)*
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## Section 4: Immediate Containment
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*(Actions taken to contain the immediate impact)*
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## Section 5: Root Cause Investigation
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### Investigation Method Used
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- [ ] 5 Whys
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- [ ] Fishbone Diagram
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- [ ] Fault Tree Analysis
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- [ ] Other: ____________
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### Root Cause Determination
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## Section 6: Corrective/Preventive Actions
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| Action | Responsible | Due Date | Status |
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|--------|-------------|----------|--------|
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| | | | |
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## Section 7: Effectiveness Verification
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| Criteria | Method | Result |
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|----------|--------|--------|
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Verification Date: ____________
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Verified By: ____________
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## Section 8: Closure
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| Role | Name | Signature | Date |
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|------|------|-----------|------|
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| CAPA Owner | | | |
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| Quality Approval | | | |
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---
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*Form FRM-003 Rev 1.0*
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56
Forms/FRM-006-Audit-Checklist.md
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56
Forms/FRM-006-Audit-Checklist.md
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# Internal Audit Checklist
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| Form ID | FRM-006 | Revision | 1.0 |
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|---------|---------|----------|-----|
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---
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## Audit Information
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| Field | Entry |
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|-------|-------|
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| Audit Number | |
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| Audit Date | |
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| Area/Process Audited | |
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| Lead Auditor | |
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| Auditee(s) | |
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---
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## Checklist Items
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| # | Requirement/Question | Reference | C/NC/NA | Evidence/Notes |
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|---|---------------------|-----------|---------|----------------|
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| 1 | Are current versions of applicable procedures available? | SOP-001 | | |
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| 2 | Are personnel trained on applicable procedures? | SOP-003 | | |
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| 3 | Are training records current and complete? | SOP-003 | | |
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| 4 | Are records properly maintained and retrievable? | SOP-001 | | |
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| 5 | Are nonconformities being documented and addressed? | SOP-002 | | |
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| 6 | Are CAPAs being completed on time? | SOP-002 | | |
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| 7 | Is equipment calibrated and maintained? | | | |
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| 8 | Are process controls being followed? | | | |
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| 9 | Are quality objectives being monitored? | | | |
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| 10 | | | | |
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**Legend:** C = Conforming, NC = Nonconforming, NA = Not Applicable
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---
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## Findings Summary
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| Finding # | Type | Description | Clause Reference |
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|-----------|------|-------------|------------------|
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| | | | |
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| | | | |
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---
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## Auditor Signature
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| Auditor | Signature | Date |
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|---------|-----------|------|
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| | | |
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---
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*Form FRM-006 Rev 1.0*
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0
Forms/Intake-Forms/.gitkeep
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0
Forms/Intake-Forms/.gitkeep
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380
Forms/Intake-Forms/FRM-MHO-001-New-Patient-Intake.md
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380
Forms/Intake-Forms/FRM-MHO-001-New-Patient-Intake.md
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# Mental Health New Patient Intake Form
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| Form ID | FRM-MHO-001 | Revision | 1.0 |
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|---------|-------------|----------|-----|
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---
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## Patient Information
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| Field | Entry |
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|-------|-------|
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| Last Name | |
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| First Name | |
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| Preferred Name | |
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| Date of Birth | |
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| Age | |
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| Sex | ☐ Male ☐ Female ☐ Other |
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| Gender Identity | |
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| Pronouns | |
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|
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|
### Contact Information
|
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|
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| Field | Entry |
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||||||
|
|-------|-------|
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| Address | |
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|
| City, State, ZIP | |
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|
| Home Phone | |
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| Cell Phone | |
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| Email | |
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| Preferred Contact Method | ☐ Home ☐ Cell ☐ Email |
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| OK to Leave Detailed Message? | ☐ Yes ☐ No |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Emergency Contact
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
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|-------|-------|
|
||||||
|
| Name | |
|
||||||
|
| Relationship | |
|
||||||
|
| Phone | |
|
||||||
|
| Address | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Referral Information
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Referred By | |
|
||||||
|
| Referring Provider Phone | |
|
||||||
|
| Primary Care Physician | |
|
||||||
|
| PCP Phone/Fax | |
|
||||||
|
| Current Therapist (if any) | |
|
||||||
|
| Current Prescriber (if any) | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Reason for Seeking Treatment
|
||||||
|
|
||||||
|
**What brings you in for treatment today?**
|
||||||
|
|
||||||
|
**What are your main symptoms or concerns?**
|
||||||
|
|
||||||
|
**When did these symptoms start?**
|
||||||
|
|
||||||
|
**What do you hope to get out of treatment?**
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Symptom Checklist
|
||||||
|
|
||||||
|
*Check all symptoms you are currently experiencing:*
|
||||||
|
|
||||||
|
### Mood Symptoms
|
||||||
|
☐ Depressed mood
|
||||||
|
☐ Loss of interest/pleasure
|
||||||
|
☐ Hopelessness
|
||||||
|
☐ Guilt
|
||||||
|
☐ Irritability
|
||||||
|
☐ Mood swings
|
||||||
|
☐ Elevated/euphoric mood
|
||||||
|
☐ Decreased need for sleep
|
||||||
|
☐ Racing thoughts
|
||||||
|
☐ Increased energy
|
||||||
|
|
||||||
|
### Anxiety Symptoms
|
||||||
|
☐ Excessive worry
|
||||||
|
☐ Restlessness
|
||||||
|
☐ Difficulty concentrating
|
||||||
|
☐ Muscle tension
|
||||||
|
☐ Sleep problems
|
||||||
|
☐ Panic attacks
|
||||||
|
☐ Fear of social situations
|
||||||
|
☐ Specific phobias
|
||||||
|
☐ Obsessive thoughts
|
||||||
|
☐ Compulsive behaviors
|
||||||
|
|
||||||
|
### Trauma Symptoms
|
||||||
|
☐ Flashbacks/intrusive memories
|
||||||
|
☐ Nightmares
|
||||||
|
☐ Avoiding reminders of trauma
|
||||||
|
☐ Emotional numbness
|
||||||
|
☐ Hypervigilance
|
||||||
|
☐ Easily startled
|
||||||
|
|
||||||
|
### Psychotic Symptoms
|
||||||
|
☐ Hearing voices
|
||||||
|
☐ Seeing things others don't see
|
||||||
|
☐ Paranoid thoughts
|
||||||
|
☐ Unusual beliefs
|
||||||
|
☐ Confused thinking
|
||||||
|
|
||||||
|
### Other Symptoms
|
||||||
|
☐ Difficulty concentrating
|
||||||
|
☐ Memory problems
|
||||||
|
☐ Impulsivity
|
||||||
|
☐ Anger problems
|
||||||
|
☐ Relationship difficulties
|
||||||
|
☐ Work/school problems
|
||||||
|
☐ Appetite changes
|
||||||
|
☐ Weight changes
|
||||||
|
☐ Fatigue/low energy
|
||||||
|
☐ Chronic pain
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Suicidal/Self-Harm History
|
||||||
|
|
||||||
|
| Question | Response |
|
||||||
|
|----------|----------|
|
||||||
|
| Are you currently having thoughts of suicide? | ☐ Yes ☐ No |
|
||||||
|
| Are you currently having thoughts of harming yourself? | ☐ Yes ☐ No |
|
||||||
|
| Have you ever attempted suicide? | ☐ Yes ☐ No |
|
||||||
|
| If yes, when and how? | |
|
||||||
|
| Have you ever engaged in self-harm (cutting, burning, etc.)? | ☐ Yes ☐ No |
|
||||||
|
| If yes, describe: | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Psychiatric History
|
||||||
|
|
||||||
|
### Previous Treatment
|
||||||
|
|
||||||
|
| Treatment Type | Yes/No | Where | When | Helpful? |
|
||||||
|
|----------------|--------|-------|------|----------|
|
||||||
|
| Outpatient therapy | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
| Outpatient psychiatry | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
| Intensive outpatient (IOP) | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
| Partial hospitalization (PHP) | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
| Psychiatric hospitalization | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
| Residential treatment | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
| ECT | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
| TMS | ☐ | | | ☐ Yes ☐ No |
|
||||||
|
|
||||||
|
### Previous Diagnoses
|
||||||
|
|
||||||
|
*Check all that you have been diagnosed with:*
|
||||||
|
|
||||||
|
☐ Depression
|
||||||
|
☐ Bipolar Disorder
|
||||||
|
☐ Anxiety Disorder
|
||||||
|
☐ Panic Disorder
|
||||||
|
☐ PTSD
|
||||||
|
☐ OCD
|
||||||
|
☐ ADHD
|
||||||
|
☐ Schizophrenia/Schizoaffective
|
||||||
|
☐ Personality Disorder (type: _______)
|
||||||
|
☐ Eating Disorder
|
||||||
|
☐ Substance Use Disorder
|
||||||
|
☐ Autism Spectrum Disorder
|
||||||
|
☐ Other: _______________
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Current Medications
|
||||||
|
|
||||||
|
| Medication | Dose | Frequency | Prescriber |
|
||||||
|
|------------|------|-----------|------------|
|
||||||
|
| | | | |
|
||||||
|
| | | | |
|
||||||
|
| | | | |
|
||||||
|
| | | | |
|
||||||
|
| | | | |
|
||||||
|
|
||||||
|
### Past Psychiatric Medications
|
||||||
|
|
||||||
|
*List medications you have tried in the past:*
|
||||||
|
|
||||||
|
| Medication | Helpful? | Side Effects? | Reason Stopped |
|
||||||
|
|------------|----------|---------------|----------------|
|
||||||
|
| | ☐ Yes ☐ No | | |
|
||||||
|
| | ☐ Yes ☐ No | | |
|
||||||
|
| | ☐ Yes ☐ No | | |
|
||||||
|
| | ☐ Yes ☐ No | | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Allergies
|
||||||
|
|
||||||
|
☐ No Known Allergies
|
||||||
|
|
||||||
|
| Medication/Substance | Reaction |
|
||||||
|
|---------------------|----------|
|
||||||
|
| | |
|
||||||
|
| | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Substance Use History
|
||||||
|
|
||||||
|
| Substance | Ever Used | Age First Used | Current Use | Amount/Frequency | Last Used |
|
||||||
|
|-----------|-----------|----------------|-------------|------------------|-----------|
|
||||||
|
| Alcohol | ☐ | | ☐ | | |
|
||||||
|
| Marijuana/Cannabis | ☐ | | ☐ | | |
|
||||||
|
| Cocaine/Crack | ☐ | | ☐ | | |
|
||||||
|
| Heroin/Opioids | ☐ | | ☐ | | |
|
||||||
|
| Methamphetamine | ☐ | | ☐ | | |
|
||||||
|
| Benzodiazepines (non-Rx) | ☐ | | ☐ | | |
|
||||||
|
| Tobacco/Nicotine | ☐ | | ☐ | | |
|
||||||
|
| Other: | ☐ | | ☐ | | |
|
||||||
|
|
||||||
|
**Have you ever had treatment for substance use?** ☐ Yes ☐ No
|
||||||
|
|
||||||
|
If yes, describe:
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Medical History
|
||||||
|
|
||||||
|
### Current Medical Conditions
|
||||||
|
|
||||||
|
☐ None
|
||||||
|
|
||||||
|
| Condition | Notes |
|
||||||
|
|-----------|-------|
|
||||||
|
| | |
|
||||||
|
| | |
|
||||||
|
| | |
|
||||||
|
|
||||||
|
### Past Surgeries/Hospitalizations
|
||||||
|
|
||||||
|
| Surgery/Hospitalization | Year |
|
||||||
|
|------------------------|------|
|
||||||
|
| | |
|
||||||
|
| | |
|
||||||
|
|
||||||
|
### For Women
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Are you pregnant? | ☐ Yes ☐ No ☐ Maybe |
|
||||||
|
| Are you breastfeeding? | ☐ Yes ☐ No |
|
||||||
|
| Last menstrual period | |
|
||||||
|
| Using contraception? | ☐ Yes ☐ No |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Family Psychiatric History
|
||||||
|
|
||||||
|
*Check all that apply to biological relatives:*
|
||||||
|
|
||||||
|
| Condition | Mother | Father | Sibling | Grandparent | Other |
|
||||||
|
|-----------|--------|--------|---------|-------------|-------|
|
||||||
|
| Depression | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
| Bipolar Disorder | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
| Anxiety | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
| Schizophrenia | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
| Substance Abuse | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
| Suicide/Attempt | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
| ADHD | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
| Other: | ☐ | ☐ | ☐ | ☐ | ☐ |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Social History
|
||||||
|
|
||||||
|
### Living Situation
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Who do you live with? | |
|
||||||
|
| Type of housing | ☐ Own ☐ Rent ☐ With family ☐ Homeless ☐ Other |
|
||||||
|
| Housing stability | ☐ Stable ☐ At risk ☐ Unstable |
|
||||||
|
|
||||||
|
### Relationships
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Marital/Relationship status | ☐ Single ☐ Married ☐ Partnered ☐ Divorced ☐ Widowed |
|
||||||
|
| Children (ages) | |
|
||||||
|
| Quality of relationships | ☐ Good ☐ Fair ☐ Poor |
|
||||||
|
| Social support | ☐ Strong ☐ Some ☐ Limited ☐ None |
|
||||||
|
|
||||||
|
### Education/Employment
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Highest education | |
|
||||||
|
| Current employment | ☐ Full-time ☐ Part-time ☐ Unemployed ☐ Disabled ☐ Retired ☐ Student |
|
||||||
|
| Occupation | |
|
||||||
|
| Work/school problems? | ☐ Yes ☐ No |
|
||||||
|
|
||||||
|
### Legal
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Current legal issues? | ☐ Yes ☐ No |
|
||||||
|
| If yes, describe: | |
|
||||||
|
| History of incarceration? | ☐ Yes ☐ No |
|
||||||
|
|
||||||
|
### Trauma History
|
||||||
|
|
||||||
|
*Have you experienced any of the following?*
|
||||||
|
|
||||||
|
☐ Physical abuse
|
||||||
|
☐ Sexual abuse
|
||||||
|
☐ Emotional/verbal abuse
|
||||||
|
☐ Neglect
|
||||||
|
☐ Domestic violence
|
||||||
|
☐ Witnessed violence
|
||||||
|
☐ Military combat
|
||||||
|
☐ Serious accident
|
||||||
|
☐ Natural disaster
|
||||||
|
☐ Other trauma: _______________
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Current Stressors
|
||||||
|
|
||||||
|
*Rate your current stress level (1-10):* _____
|
||||||
|
|
||||||
|
*What are your main stressors right now?*
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Strengths and Supports
|
||||||
|
|
||||||
|
*What are your strengths?*
|
||||||
|
|
||||||
|
*Who are your supports (family, friends, community)?*
|
||||||
|
|
||||||
|
*What coping strategies do you currently use?*
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Goals for Treatment
|
||||||
|
|
||||||
|
*What would you like to accomplish through treatment?*
|
||||||
|
|
||||||
|
1.
|
||||||
|
2.
|
||||||
|
3.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Signature
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Patient Signature | |
|
||||||
|
| Date | |
|
||||||
|
| Guardian Signature (if minor) | |
|
||||||
|
| Relationship to Patient | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## For Office Use
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Date Received | |
|
||||||
|
| Entered By | |
|
||||||
|
| Appointment Date | |
|
||||||
|
| Assigned Provider | |
|
||||||
|
| Notes | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
*Form FRM-MHO-001 Rev 1.0 - Mental Health New Patient Intake Form*
|
||||||
0
Forms/Progress-Notes/.gitkeep
Normal file
0
Forms/Progress-Notes/.gitkeep
Normal file
0
Forms/Safety-Plans/.gitkeep
Normal file
0
Forms/Safety-Plans/.gitkeep
Normal file
72
Forms/Training/FRM-004-Training-Record.md
Normal file
72
Forms/Training/FRM-004-Training-Record.md
Normal file
@@ -0,0 +1,72 @@
|
|||||||
|
# Training Record Form
|
||||||
|
|
||||||
|
| Form ID | FRM-004 | Revision | 1.0 |
|
||||||
|
|---------|---------|----------|-----|
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Section 1: Employee Information
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Employee Name | |
|
||||||
|
| Employee ID | |
|
||||||
|
| Department | |
|
||||||
|
| Job Title | |
|
||||||
|
|
||||||
|
## Section 2: Training Information
|
||||||
|
|
||||||
|
| Field | Entry |
|
||||||
|
|-------|-------|
|
||||||
|
| Training Title | |
|
||||||
|
| Training Date | |
|
||||||
|
| Training Duration | |
|
||||||
|
| Trainer Name | |
|
||||||
|
| Trainer Qualification | |
|
||||||
|
|
||||||
|
### Training Type
|
||||||
|
- [ ] Initial Training
|
||||||
|
- [ ] Retraining
|
||||||
|
- [ ] Refresher
|
||||||
|
- [ ] Procedure Update
|
||||||
|
|
||||||
|
### Delivery Method
|
||||||
|
- [ ] Classroom
|
||||||
|
- [ ] On-the-Job
|
||||||
|
- [ ] Self-Study
|
||||||
|
- [ ] Computer-Based
|
||||||
|
- [ ] Other: ____________
|
||||||
|
|
||||||
|
## Section 3: Training Content
|
||||||
|
|
||||||
|
*(List topics covered or attach training materials)*
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
## Section 4: Assessment
|
||||||
|
|
||||||
|
### Assessment Method
|
||||||
|
- [ ] Written Test
|
||||||
|
- [ ] Practical Demonstration
|
||||||
|
- [ ] Verbal Assessment
|
||||||
|
- [ ] Observation
|
||||||
|
|
||||||
|
### Assessment Results
|
||||||
|
|
||||||
|
| Metric | Result |
|
||||||
|
|--------|--------|
|
||||||
|
| Score (if applicable) | |
|
||||||
|
| Pass/Fail | |
|
||||||
|
|
||||||
|
## Section 5: Signatures
|
||||||
|
|
||||||
|
| Role | Name | Signature | Date |
|
||||||
|
|------|------|-----------|------|
|
||||||
|
| Trainee | | | |
|
||||||
|
| Trainer | | | |
|
||||||
|
| Supervisor | | | |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
*Form FRM-004 Rev 1.0*
|
||||||
0
Forms/Treatment-Plans/.gitkeep
Normal file
0
Forms/Treatment-Plans/.gitkeep
Normal file
57
Policies/POL-001-Quality-Policy.md
Normal file
57
Policies/POL-001-Quality-Policy.md
Normal file
@@ -0,0 +1,57 @@
|
|||||||
|
# Quality Policy
|
||||||
|
|
||||||
|
| Document ID | POL-001 |
|
||||||
|
|-------------|---------|
|
||||||
|
| Title | Quality Policy |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Policy Statement
|
||||||
|
|
||||||
|
[ORGANIZATION NAME] is committed to providing products and services that consistently meet customer requirements and applicable regulatory requirements. We strive for continual improvement of our Quality Management System to enhance customer satisfaction.
|
||||||
|
|
||||||
|
## 2. Quality Objectives
|
||||||
|
|
||||||
|
Our organization commits to:
|
||||||
|
|
||||||
|
1. **Customer Focus**: Understanding and meeting customer needs and expectations
|
||||||
|
2. **Regulatory Compliance**: Maintaining compliance with all applicable regulations and standards
|
||||||
|
3. **Continuous Improvement**: Continually improving the effectiveness of our QMS
|
||||||
|
4. **Employee Engagement**: Ensuring all employees understand their role in quality
|
||||||
|
5. **Risk-Based Thinking**: Identifying and addressing risks and opportunities
|
||||||
|
|
||||||
|
## 3. Management Commitment
|
||||||
|
|
||||||
|
Top management demonstrates commitment to the QMS by:
|
||||||
|
|
||||||
|
- Ensuring the quality policy is appropriate to the organization's purpose
|
||||||
|
- Ensuring quality objectives are established and compatible with strategic direction
|
||||||
|
- Ensuring integration of QMS requirements into business processes
|
||||||
|
- Promoting the use of the process approach and risk-based thinking
|
||||||
|
- Ensuring resources needed for the QMS are available
|
||||||
|
- Communicating the importance of effective quality management
|
||||||
|
- Ensuring the QMS achieves its intended results
|
||||||
|
- Engaging, directing, and supporting persons to contribute to QMS effectiveness
|
||||||
|
|
||||||
|
## 4. Scope
|
||||||
|
|
||||||
|
This policy applies to all employees, contractors, and processes within the scope of our Quality Management System.
|
||||||
|
|
||||||
|
## 5. Communication
|
||||||
|
|
||||||
|
This policy shall be:
|
||||||
|
- Communicated and understood within the organization
|
||||||
|
- Available to relevant interested parties as appropriate
|
||||||
|
- Reviewed for continuing suitability
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
133
README.md
133
README.md
@@ -1,3 +1,132 @@
|
|||||||
# mental-health-outpatient
|
# Mental Health Outpatient Services Quality Management System
|
||||||
|
|
||||||
A comprehensive QMS template designed for outpatient mental health clinics, counseling centers, and behavioral health practices.
|
A comprehensive QMS template designed for outpatient mental health clinics, counseling centers, and behavioral health practices.
|
||||||
|
|
||||||
|
## 🧠 Designed For
|
||||||
|
|
||||||
|
- **Community Mental Health Centers** - Publicly funded outpatient services
|
||||||
|
- **Private Psychiatric Practices** - Outpatient psychiatry and medication management
|
||||||
|
- **Counseling and Therapy Centers** - Individual, group, and family therapy
|
||||||
|
- **Child/Adolescent Mental Health** - Pediatric outpatient behavioral health
|
||||||
|
- **Substance Abuse Treatment** - Outpatient addiction services
|
||||||
|
- **Intensive Outpatient Programs (IOP)** - Structured day treatment
|
||||||
|
- **Partial Hospitalization Programs (PHP)** - Day hospital services
|
||||||
|
|
||||||
|
## 📋 Regulatory Framework
|
||||||
|
|
||||||
|
This template supports compliance with:
|
||||||
|
|
||||||
|
- **The Joint Commission** - Behavioral Health Care accreditation
|
||||||
|
- **CARF** - Commission on Accreditation of Rehabilitation Facilities
|
||||||
|
- **State Mental Health Authority** - State licensing and certification
|
||||||
|
- **HIPAA** - Mental health information privacy
|
||||||
|
- **42 CFR Part 2** - Substance abuse treatment confidentiality
|
||||||
|
- **State Licensing Boards** - Psychologist, social worker, counselor regulations
|
||||||
|
- **Medicare/Medicaid** - Outpatient mental health billing requirements
|
||||||
|
- **APA Practice Guidelines** - Evidence-based treatment standards
|
||||||
|
- **SAMHSA** - Substance abuse treatment guidelines
|
||||||
|
|
||||||
|
## Repository Structure
|
||||||
|
|
||||||
|
```
|
||||||
|
├── SOPs/
|
||||||
|
│ ├── Intake-Assessment/ # Referral, intake, diagnostic evaluation
|
||||||
|
│ ├── Treatment/ # Therapy protocols, medication management
|
||||||
|
│ ├── Crisis-Management/ # Crisis response, safety planning, hospitalization
|
||||||
|
│ ├── Documentation/ # Progress notes, treatment plans, outcomes
|
||||||
|
│ ├── Compliance/ # Consent, confidentiality, records
|
||||||
|
│ └── General/ # Document control, training, CAPA
|
||||||
|
├── Forms/
|
||||||
|
│ ├── Intake-Forms/ # Registration, consent, authorization, history
|
||||||
|
│ ├── Assessment-Tools/ # PHQ-9, GAD-7, AUDIT, depression/anxiety scales
|
||||||
|
│ ├── Treatment-Plans/ # Initial and updated treatment plan templates
|
||||||
|
│ ├── Safety-Plans/ # Crisis plans, safety contracts
|
||||||
|
│ ├── Progress-Notes/ # Session documentation templates
|
||||||
|
│ └── Training/ # Competency assessments
|
||||||
|
├── Policies/ # Practice policies
|
||||||
|
├── Work-Instructions/ # Step-by-step procedures
|
||||||
|
└── Templates/ # Document templates
|
||||||
|
```
|
||||||
|
|
||||||
|
## Document Numbering Convention
|
||||||
|
|
||||||
|
- **POL-XXX**: Policies
|
||||||
|
- **SOP-INT-XXX**: Intake/Assessment SOPs
|
||||||
|
- **SOP-TX-XXX**: Treatment SOPs
|
||||||
|
- **SOP-CRS-XXX**: Crisis Management SOPs
|
||||||
|
- **SOP-DOC-XXX**: Documentation SOPs
|
||||||
|
- **SOP-CMP-XXX**: Compliance SOPs
|
||||||
|
- **WI-XXX**: Work Instructions
|
||||||
|
- **FRM-XXX**: Forms and Records
|
||||||
|
|
||||||
|
## 🤖 AI-Powered Assistance
|
||||||
|
|
||||||
|
This repository includes **AtomicAI**, your outpatient mental health QMS assistant. Mention `@atomicai` in any issue or pull request to:
|
||||||
|
|
||||||
|
- Draft intake and assessment procedures
|
||||||
|
- Create treatment protocols for specific conditions
|
||||||
|
- Generate crisis intervention and safety planning SOPs
|
||||||
|
- Develop progress note documentation standards
|
||||||
|
- Create consent and confidentiality procedures
|
||||||
|
- Review documents for accreditation compliance
|
||||||
|
|
||||||
|
### Example Prompts
|
||||||
|
|
||||||
|
- "@atomicai create an SOP for psychiatric intake evaluation"
|
||||||
|
- "@atomicai draft a crisis intervention and safety planning protocol"
|
||||||
|
- "@atomicai write a progress note documentation standard per billing requirements"
|
||||||
|
- "@atomicai create a treatment plan template for depression"
|
||||||
|
- "@atomicai develop a no-show and missed appointment policy"
|
||||||
|
- "@atomicai create a telehealth informed consent procedure"
|
||||||
|
|
||||||
|
## Getting Started
|
||||||
|
|
||||||
|
1. **Establish Consent Procedures** - Configure informed consent and authorization forms
|
||||||
|
2. **Standardize Assessments** - Implement validated screening tools
|
||||||
|
3. **Define Documentation Standards** - Set up progress note and treatment plan templates
|
||||||
|
4. **Create Crisis Protocols** - Establish safety planning and escalation procedures
|
||||||
|
5. **Train Clinicians** - Use competency assessment forms
|
||||||
|
|
||||||
|
## Key Documents to Create First
|
||||||
|
|
||||||
|
1. **Intake Assessment SOP** - Standardized evaluation process
|
||||||
|
2. **Treatment Planning Policy** - Individualized treatment plan requirements
|
||||||
|
3. **Crisis Response Procedure** - Suicidal/homicidal ideation management
|
||||||
|
4. **Safety Plan Template** - Client crisis planning tool
|
||||||
|
5. **Progress Note Standards** - Documentation requirements for sessions
|
||||||
|
6. **Informed Consent Forms** - Treatment consent, HIPAA, 42 CFR Part 2
|
||||||
|
7. **Telehealth Policy** - Virtual care protocols and consent
|
||||||
|
|
||||||
|
## Special Considerations for Outpatient Mental Health
|
||||||
|
|
||||||
|
### Intake and Assessment
|
||||||
|
- Referral management and triage
|
||||||
|
- Comprehensive diagnostic evaluation
|
||||||
|
- Validated screening instruments
|
||||||
|
- Treatment matching and level of care
|
||||||
|
- Insurance authorization
|
||||||
|
|
||||||
|
### Treatment Services
|
||||||
|
- Evidence-based therapy protocols
|
||||||
|
- Medication evaluation and management
|
||||||
|
- Group therapy programming
|
||||||
|
- Family and couples therapy
|
||||||
|
- Care coordination with other providers
|
||||||
|
|
||||||
|
### Crisis Management
|
||||||
|
- Suicide risk assessment
|
||||||
|
- Safety planning
|
||||||
|
- Crisis hotline resources
|
||||||
|
- Hospitalization criteria and procedures
|
||||||
|
- Post-crisis follow-up
|
||||||
|
|
||||||
|
### Documentation and Compliance
|
||||||
|
- HIPAA and 42 CFR Part 2 requirements
|
||||||
|
- Progress note medical necessity
|
||||||
|
- Treatment plan updates
|
||||||
|
- Outcome measurement
|
||||||
|
- Supervision and peer review
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
*This template is maintained by AtomicQMS. For questions, open an issue in this repository.*
|
||||||
|
|||||||
292
SOPs/Clinical-Services/SOP-MHO-001-Initial-Evaluation.md
Normal file
292
SOPs/Clinical-Services/SOP-MHO-001-Initial-Evaluation.md
Normal file
@@ -0,0 +1,292 @@
|
|||||||
|
# Standard Operating Procedure: Outpatient Mental Health Initial Evaluation
|
||||||
|
|
||||||
|
| Document ID | SOP-MHO-001 |
|
||||||
|
|-------------|-------------|
|
||||||
|
| Title | Outpatient Mental Health Initial Evaluation |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | Outpatient Mental Health |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
To establish standardized procedures for conducting comprehensive initial mental health evaluations for new outpatient patients to ensure accurate diagnosis, appropriate treatment planning, and regulatory compliance.
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
This procedure applies to all initial evaluations for outpatient mental health services including:
|
||||||
|
- Adult psychiatric evaluation
|
||||||
|
- Child/adolescent psychiatric evaluation
|
||||||
|
- Psychological evaluation
|
||||||
|
- Intake assessment for therapy
|
||||||
|
- Medication management evaluation
|
||||||
|
- Telehealth evaluations
|
||||||
|
|
||||||
|
## 3. Responsibilities
|
||||||
|
|
||||||
|
### 3.1 Psychiatrist/Psychiatric NP/PA
|
||||||
|
- Conduct psychiatric diagnostic evaluation
|
||||||
|
- Establish diagnoses
|
||||||
|
- Initiate medication treatment
|
||||||
|
- Refer for therapy as indicated
|
||||||
|
|
||||||
|
### 3.2 Therapist/Counselor
|
||||||
|
- Conduct therapy intake assessment
|
||||||
|
- Establish treatment goals
|
||||||
|
- Initiate therapy services
|
||||||
|
- Coordinate care with prescriber
|
||||||
|
|
||||||
|
### 3.3 Psychologist
|
||||||
|
- Conduct psychological evaluations
|
||||||
|
- Administer psychological testing
|
||||||
|
- Provide diagnostic clarification
|
||||||
|
- Treatment recommendations
|
||||||
|
|
||||||
|
### 3.4 Support Staff
|
||||||
|
- Schedule evaluations appropriately
|
||||||
|
- Collect intake paperwork
|
||||||
|
- Verify insurance and authorizations
|
||||||
|
- Facilitate check-in process
|
||||||
|
|
||||||
|
## 4. Definitions
|
||||||
|
|
||||||
|
| Term | Definition |
|
||||||
|
|------|------------|
|
||||||
|
| Chief Complaint | Primary reason for seeking treatment |
|
||||||
|
| Mental Status Examination | Structured assessment of current mental functioning |
|
||||||
|
| DSM-5 | Diagnostic and Statistical Manual of Mental Disorders, 5th Edition |
|
||||||
|
| PHQ-9 | Patient Health Questionnaire (depression screen) |
|
||||||
|
| GAD-7 | Generalized Anxiety Disorder scale |
|
||||||
|
|
||||||
|
## 5. Procedure
|
||||||
|
|
||||||
|
### 5.1 Pre-Evaluation Preparation
|
||||||
|
|
||||||
|
#### 5.1.1 Intake Paperwork
|
||||||
|
Complete prior to evaluation:
|
||||||
|
- [ ] Demographic information
|
||||||
|
- [ ] Insurance information
|
||||||
|
- [ ] Consent for treatment
|
||||||
|
- [ ] HIPAA acknowledgment
|
||||||
|
- [ ] Release of information (prior providers)
|
||||||
|
- [ ] Symptom questionnaires
|
||||||
|
- [ ] Medical history form
|
||||||
|
- [ ] Medication list
|
||||||
|
|
||||||
|
#### 5.1.2 Records Review
|
||||||
|
If available, review:
|
||||||
|
- Prior mental health records
|
||||||
|
- Recent medical records
|
||||||
|
- Hospitalization summaries
|
||||||
|
- Previous psychological testing
|
||||||
|
- Current medication list
|
||||||
|
|
||||||
|
### 5.2 Initial Evaluation Components
|
||||||
|
|
||||||
|
#### 5.2.1 Psychiatric Diagnostic Evaluation
|
||||||
|
|
||||||
|
**Chief Complaint and Present Illness**
|
||||||
|
- Current symptoms in patient's words
|
||||||
|
- Onset and duration
|
||||||
|
- Severity and frequency
|
||||||
|
- Impact on functioning
|
||||||
|
- Precipitating factors
|
||||||
|
- What has helped/not helped
|
||||||
|
|
||||||
|
**Psychiatric History**
|
||||||
|
| Element | Detail |
|
||||||
|
|---------|--------|
|
||||||
|
| Previous diagnoses | |
|
||||||
|
| Previous hospitalizations | Dates, location, reason |
|
||||||
|
| Previous outpatient treatment | Providers, duration, helpfulness |
|
||||||
|
| Previous medications | Name, dose, response, side effects |
|
||||||
|
| ECT/TMS/other treatments | |
|
||||||
|
| Suicide attempts | Method, intent, lethality, medical treatment |
|
||||||
|
| Self-harm history | |
|
||||||
|
| Violent behavior | |
|
||||||
|
|
||||||
|
**Substance Use History**
|
||||||
|
| Substance | Ever Used | Current Use | Last Use | Quantity/Frequency |
|
||||||
|
|-----------|-----------|-------------|----------|---------------------|
|
||||||
|
| Alcohol | ☐ | ☐ | | |
|
||||||
|
| Cannabis | ☐ | ☐ | | |
|
||||||
|
| Opioids | ☐ | ☐ | | |
|
||||||
|
| Stimulants | ☐ | ☐ | | |
|
||||||
|
| Benzodiazepines | ☐ | ☐ | | |
|
||||||
|
| Tobacco/Nicotine | ☐ | ☐ | | |
|
||||||
|
| Other | ☐ | ☐ | | |
|
||||||
|
|
||||||
|
- Substance use treatment history
|
||||||
|
- Withdrawal history
|
||||||
|
- Periods of sobriety
|
||||||
|
|
||||||
|
**Medical History**
|
||||||
|
- Chronic conditions
|
||||||
|
- Current medications
|
||||||
|
- Allergies (medications, environmental, food)
|
||||||
|
- Recent labs (if available)
|
||||||
|
- Primary care provider
|
||||||
|
|
||||||
|
**Family History**
|
||||||
|
- Psychiatric disorders
|
||||||
|
- Substance use disorders
|
||||||
|
- Suicide
|
||||||
|
- Response to medications (if known)
|
||||||
|
|
||||||
|
**Social History**
|
||||||
|
| Domain | Information |
|
||||||
|
|--------|-------------|
|
||||||
|
| Education | Highest level, any difficulties |
|
||||||
|
| Employment | Current status, history |
|
||||||
|
| Living situation | With whom, stability |
|
||||||
|
| Relationships | Marital status, support system |
|
||||||
|
| Legal | Current or pending legal issues |
|
||||||
|
| Trauma history | Abuse, neglect, other trauma |
|
||||||
|
| Military | Branch, combat exposure, discharge status |
|
||||||
|
| Cultural/spiritual | Relevant beliefs/practices |
|
||||||
|
|
||||||
|
**Developmental History** (especially for children/adolescents)
|
||||||
|
- Pregnancy/birth complications
|
||||||
|
- Developmental milestones
|
||||||
|
- School performance
|
||||||
|
- Peer relationships
|
||||||
|
- Behavioral issues
|
||||||
|
|
||||||
|
**Mental Status Examination**
|
||||||
|
| Domain | Findings |
|
||||||
|
|--------|----------|
|
||||||
|
| Appearance | Dress, grooming, hygiene, apparent age |
|
||||||
|
| Psychomotor | Activity level, retardation, agitation |
|
||||||
|
| Attitude | Cooperative, guarded, hostile |
|
||||||
|
| Eye contact | Good, poor, variable |
|
||||||
|
| Speech | Rate, rhythm, volume, coherence |
|
||||||
|
| Mood | Patient's stated mood |
|
||||||
|
| Affect | Range, congruence, appropriateness |
|
||||||
|
| Thought process | Linear, tangential, circumstantial, loose |
|
||||||
|
| Thought content | Delusions, obsessions, preoccupations |
|
||||||
|
| Perceptions | Hallucinations (type), illusions |
|
||||||
|
| Cognition | Orientation, attention, memory |
|
||||||
|
| Insight | Good, fair, poor |
|
||||||
|
| Judgment | Good, fair, poor |
|
||||||
|
|
||||||
|
**Risk Assessment**
|
||||||
|
| Risk | Assessment |
|
||||||
|
|------|------------|
|
||||||
|
| Suicide | Ideation, plan, intent, means, attempts |
|
||||||
|
| Violence | Ideation, target, plan, history |
|
||||||
|
| Self-harm | Current urges, methods, history |
|
||||||
|
| Risk level | Low / Moderate / High |
|
||||||
|
|
||||||
|
**Diagnosis (DSM-5)**
|
||||||
|
| Priority | Diagnosis | ICD-10 Code |
|
||||||
|
|----------|-----------|-------------|
|
||||||
|
| Primary | | |
|
||||||
|
| Secondary | | |
|
||||||
|
| Additional | | |
|
||||||
|
| Substance | | |
|
||||||
|
| Medical | | |
|
||||||
|
|
||||||
|
**Treatment Plan**
|
||||||
|
- Medication recommendations
|
||||||
|
- Therapy recommendations
|
||||||
|
- Frequency of follow-up
|
||||||
|
- Laboratory monitoring
|
||||||
|
- Referrals
|
||||||
|
- Patient goals
|
||||||
|
|
||||||
|
### 5.3 Standardized Assessments
|
||||||
|
|
||||||
|
Administer as indicated:
|
||||||
|
| Assessment | Population | Purpose |
|
||||||
|
|------------|------------|---------|
|
||||||
|
| PHQ-9 | Adults | Depression severity |
|
||||||
|
| GAD-7 | Adults | Anxiety severity |
|
||||||
|
| C-SSRS | All | Suicide risk |
|
||||||
|
| MDQ | Mood disorders | Bipolar screening |
|
||||||
|
| ASRS | Adults | ADHD screening |
|
||||||
|
| PCL-5 | Trauma history | PTSD screening |
|
||||||
|
| AUDIT | Alcohol use | Alcohol use disorder |
|
||||||
|
| DAST-10 | Drug use | Drug use disorder |
|
||||||
|
|
||||||
|
### 5.4 Informed Consent
|
||||||
|
|
||||||
|
Discuss and document:
|
||||||
|
- Nature of recommended treatment
|
||||||
|
- Expected benefits
|
||||||
|
- Potential risks and side effects
|
||||||
|
- Alternatives (including no treatment)
|
||||||
|
- Right to refuse or withdraw
|
||||||
|
- Confidentiality and limits
|
||||||
|
- Emergency procedures
|
||||||
|
|
||||||
|
### 5.5 Safety Planning
|
||||||
|
|
||||||
|
For patients with elevated risk:
|
||||||
|
- [ ] Complete safety plan (FRM-MHO-002)
|
||||||
|
- [ ] Provide crisis resources
|
||||||
|
- [ ] Establish emergency contact
|
||||||
|
- [ ] Reduce access to means
|
||||||
|
- [ ] Schedule appropriate follow-up
|
||||||
|
|
||||||
|
### 5.6 Care Coordination
|
||||||
|
|
||||||
|
- [ ] Request records from prior providers
|
||||||
|
- [ ] Communicate with PCP as indicated
|
||||||
|
- [ ] Coordinate with other treaters
|
||||||
|
- [ ] Referral to appropriate level of care if needed
|
||||||
|
|
||||||
|
## 6. Special Considerations
|
||||||
|
|
||||||
|
### 6.1 Telehealth Evaluations
|
||||||
|
- Verify patient location and identity
|
||||||
|
- Confirm emergency contact and local resources
|
||||||
|
- Assess appropriateness for telehealth
|
||||||
|
- Document telehealth consent
|
||||||
|
|
||||||
|
### 6.2 Child/Adolescent Evaluations
|
||||||
|
- Include parent/guardian interview
|
||||||
|
- School information as relevant
|
||||||
|
- Developmentally appropriate assessment
|
||||||
|
- Assent/consent as appropriate
|
||||||
|
|
||||||
|
### 6.3 Geriatric Evaluations
|
||||||
|
- Cognitive screening
|
||||||
|
- Capacity assessment if concerns
|
||||||
|
- Medical complexity consideration
|
||||||
|
- Caregiver involvement
|
||||||
|
|
||||||
|
## 7. Documentation
|
||||||
|
|
||||||
|
- Initial evaluation note (complete within 72 hours of visit)
|
||||||
|
- Consent forms
|
||||||
|
- Standardized assessment scores
|
||||||
|
- Safety plan (if applicable)
|
||||||
|
- Release of information forms
|
||||||
|
|
||||||
|
## 8. Quality Metrics
|
||||||
|
|
||||||
|
| Metric | Target |
|
||||||
|
|--------|--------|
|
||||||
|
| Evaluation completed within scheduled time | >90% |
|
||||||
|
| Documentation complete within 72 hours | 100% |
|
||||||
|
| Suicide risk assessment documented | 100% |
|
||||||
|
| Treatment plan documented | 100% |
|
||||||
|
| Follow-up scheduled | 100% |
|
||||||
|
|
||||||
|
## 9. References
|
||||||
|
|
||||||
|
- American Psychiatric Association Practice Guidelines
|
||||||
|
- DSM-5 Diagnostic Criteria
|
||||||
|
- State mental health regulations
|
||||||
|
- Payer documentation requirements
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
0
SOPs/Compliance/.gitkeep
Normal file
0
SOPs/Compliance/.gitkeep
Normal file
0
SOPs/Crisis-Management/.gitkeep
Normal file
0
SOPs/Crisis-Management/.gitkeep
Normal file
0
SOPs/Documentation/.gitkeep
Normal file
0
SOPs/Documentation/.gitkeep
Normal file
112
SOPs/General/SOP-001-Document-Control.md
Normal file
112
SOPs/General/SOP-001-Document-Control.md
Normal file
@@ -0,0 +1,112 @@
|
|||||||
|
# Standard Operating Procedure: Document Control
|
||||||
|
|
||||||
|
| Document ID | SOP-001 |
|
||||||
|
|-------------|---------|
|
||||||
|
| Title | Document Control |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | Quality Assurance |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
To establish a procedure for the creation, review, approval, distribution, and control of documents within the Quality Management System.
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
This procedure applies to all controlled documents including:
|
||||||
|
- Policies
|
||||||
|
- Standard Operating Procedures (SOPs)
|
||||||
|
- Work Instructions
|
||||||
|
- Forms and Templates
|
||||||
|
- Specifications
|
||||||
|
- External documents of external origin
|
||||||
|
|
||||||
|
## 3. Responsibilities
|
||||||
|
|
||||||
|
### 3.1 Document Owner
|
||||||
|
- Responsible for document content and accuracy
|
||||||
|
- Initiates document creation and revision
|
||||||
|
- Ensures periodic review is performed
|
||||||
|
|
||||||
|
### 3.2 Quality Assurance
|
||||||
|
- Maintains the document control system
|
||||||
|
- Assigns document numbers
|
||||||
|
- Manages document distribution
|
||||||
|
- Archives obsolete documents
|
||||||
|
|
||||||
|
### 3.3 Approvers
|
||||||
|
- Review and approve documents before release
|
||||||
|
- Ensure documents are adequate for intended purpose
|
||||||
|
|
||||||
|
## 4. Procedure
|
||||||
|
|
||||||
|
### 4.1 Document Creation
|
||||||
|
|
||||||
|
1. Identify the need for a new document
|
||||||
|
2. Request document number from Quality Assurance
|
||||||
|
3. Draft document using appropriate template
|
||||||
|
4. Include all required header information
|
||||||
|
5. Submit for review and approval
|
||||||
|
|
||||||
|
### 4.2 Document Review and Approval
|
||||||
|
|
||||||
|
1. Route document to appropriate reviewers
|
||||||
|
2. Reviewers provide comments within 5 business days
|
||||||
|
3. Author addresses all comments
|
||||||
|
4. Final approval by designated approver
|
||||||
|
5. Quality Assurance releases document
|
||||||
|
|
||||||
|
### 4.3 Document Numbering
|
||||||
|
|
||||||
|
Documents shall be numbered according to the following convention:
|
||||||
|
|
||||||
|
| Type | Prefix | Example |
|
||||||
|
|------|--------|---------|
|
||||||
|
| Policy | POL | POL-001 |
|
||||||
|
| SOP | SOP | SOP-001 |
|
||||||
|
| Work Instruction | WI | WI-001 |
|
||||||
|
| Form | FRM | FRM-001 |
|
||||||
|
|
||||||
|
### 4.4 Revision Control
|
||||||
|
|
||||||
|
1. All changes require documented justification
|
||||||
|
2. Changes follow same review/approval process as new documents
|
||||||
|
3. Revision number increments with each approved change
|
||||||
|
4. Revision history maintained in document footer
|
||||||
|
|
||||||
|
### 4.5 Document Distribution
|
||||||
|
|
||||||
|
1. Current versions available in document control system
|
||||||
|
2. Obsolete versions marked and archived
|
||||||
|
3. Training on new/revised documents as needed
|
||||||
|
|
||||||
|
### 4.6 Periodic Review
|
||||||
|
|
||||||
|
1. Documents reviewed at least every 2 years
|
||||||
|
2. Review documented even if no changes made
|
||||||
|
3. Reviews may result in revision or reaffirmation
|
||||||
|
|
||||||
|
## 5. Related Documents
|
||||||
|
|
||||||
|
- FRM-001 Document Change Request Form
|
||||||
|
- FRM-002 Document Review Record
|
||||||
|
|
||||||
|
## 6. Definitions
|
||||||
|
|
||||||
|
| Term | Definition |
|
||||||
|
|------|------------|
|
||||||
|
| Controlled Document | Document managed under document control system |
|
||||||
|
| Obsolete | Document no longer valid for use |
|
||||||
|
| Revision | Updated version of a document |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
134
SOPs/General/SOP-002-CAPA.md
Normal file
134
SOPs/General/SOP-002-CAPA.md
Normal file
@@ -0,0 +1,134 @@
|
|||||||
|
# Standard Operating Procedure: Corrective and Preventive Action (CAPA)
|
||||||
|
|
||||||
|
| Document ID | SOP-002 |
|
||||||
|
|-------------|---------|
|
||||||
|
| Title | Corrective and Preventive Action |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | Quality Assurance |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
To establish a systematic process for identifying, investigating, correcting, and preventing nonconformities and potential nonconformities.
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
This procedure applies to:
|
||||||
|
- Product and process nonconformities
|
||||||
|
- Customer complaints
|
||||||
|
- Audit findings
|
||||||
|
- Process deviations
|
||||||
|
- Potential nonconformities identified through risk analysis
|
||||||
|
|
||||||
|
## 3. Definitions
|
||||||
|
|
||||||
|
| Term | Definition |
|
||||||
|
|------|------------|
|
||||||
|
| Corrective Action | Action to eliminate the cause of a detected nonconformity |
|
||||||
|
| Preventive Action | Action to eliminate the cause of a potential nonconformity |
|
||||||
|
| Root Cause | Fundamental reason for a nonconformity |
|
||||||
|
| Effectiveness Check | Verification that implemented actions achieved desired results |
|
||||||
|
|
||||||
|
## 4. Responsibilities
|
||||||
|
|
||||||
|
### 4.1 CAPA Owner
|
||||||
|
- Investigates the issue
|
||||||
|
- Identifies root cause
|
||||||
|
- Develops and implements corrective/preventive actions
|
||||||
|
- Verifies effectiveness
|
||||||
|
|
||||||
|
### 4.2 Quality Assurance
|
||||||
|
- Manages CAPA system
|
||||||
|
- Assigns CAPA numbers
|
||||||
|
- Tracks CAPA status
|
||||||
|
- Reviews and approves CAPAs
|
||||||
|
- Reports CAPA metrics to management
|
||||||
|
|
||||||
|
### 4.3 Management
|
||||||
|
- Provides resources for CAPA implementation
|
||||||
|
- Reviews CAPA trends
|
||||||
|
- Ensures timely closure
|
||||||
|
|
||||||
|
## 5. Procedure
|
||||||
|
|
||||||
|
### 5.1 CAPA Initiation
|
||||||
|
|
||||||
|
1. Identify nonconformity or potential nonconformity
|
||||||
|
2. Document issue on CAPA Form (FRM-003)
|
||||||
|
3. Classify severity and priority
|
||||||
|
4. Assign CAPA owner
|
||||||
|
|
||||||
|
### 5.2 Investigation
|
||||||
|
|
||||||
|
1. Gather relevant data and evidence
|
||||||
|
2. Interview personnel involved
|
||||||
|
3. Review related documents and records
|
||||||
|
4. Use appropriate investigation tools:
|
||||||
|
- 5 Whys
|
||||||
|
- Fishbone Diagram
|
||||||
|
- Failure Mode Analysis
|
||||||
|
|
||||||
|
### 5.3 Root Cause Analysis
|
||||||
|
|
||||||
|
1. Identify potential root causes
|
||||||
|
2. Verify root cause through evidence
|
||||||
|
3. Document root cause determination
|
||||||
|
4. Consider systemic implications
|
||||||
|
|
||||||
|
### 5.4 Action Development
|
||||||
|
|
||||||
|
1. Develop corrective/preventive actions
|
||||||
|
2. Assign responsibilities and due dates
|
||||||
|
3. Assess actions for:
|
||||||
|
- Appropriateness to problem severity
|
||||||
|
- Impact on other processes
|
||||||
|
- Resource requirements
|
||||||
|
|
||||||
|
### 5.5 Implementation
|
||||||
|
|
||||||
|
1. Execute approved actions
|
||||||
|
2. Document implementation evidence
|
||||||
|
3. Update affected documents/processes
|
||||||
|
4. Provide training as needed
|
||||||
|
|
||||||
|
### 5.6 Effectiveness Verification
|
||||||
|
|
||||||
|
1. Define effectiveness criteria
|
||||||
|
2. Allow sufficient time for actions to take effect
|
||||||
|
3. Collect and analyze data
|
||||||
|
4. Document verification results
|
||||||
|
5. If ineffective, reopen CAPA for further action
|
||||||
|
|
||||||
|
### 5.7 Closure
|
||||||
|
|
||||||
|
1. Review all CAPA documentation
|
||||||
|
2. Verify all actions completed
|
||||||
|
3. Confirm effectiveness verified
|
||||||
|
4. Obtain approval for closure
|
||||||
|
|
||||||
|
## 6. CAPA Metrics
|
||||||
|
|
||||||
|
Quality Assurance shall track and report:
|
||||||
|
- Number of open CAPAs
|
||||||
|
- CAPA aging
|
||||||
|
- On-time closure rate
|
||||||
|
- Effectiveness rate
|
||||||
|
- CAPAs by category/source
|
||||||
|
|
||||||
|
## 7. Related Documents
|
||||||
|
|
||||||
|
- FRM-003 CAPA Form
|
||||||
|
- SOP-003 Nonconforming Product Control
|
||||||
|
- SOP-004 Customer Complaints
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
123
SOPs/General/SOP-003-Training.md
Normal file
123
SOPs/General/SOP-003-Training.md
Normal file
@@ -0,0 +1,123 @@
|
|||||||
|
# Standard Operating Procedure: Training and Competence
|
||||||
|
|
||||||
|
| Document ID | SOP-003 |
|
||||||
|
|-------------|---------|
|
||||||
|
| Title | Training and Competence |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | Human Resources / Quality |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
To ensure personnel performing work affecting product quality are competent based on appropriate education, training, skills, and experience.
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
This procedure applies to:
|
||||||
|
- All employees performing quality-affecting activities
|
||||||
|
- Contractors and temporary personnel
|
||||||
|
- Personnel requiring GxP training
|
||||||
|
|
||||||
|
## 3. Responsibilities
|
||||||
|
|
||||||
|
### 3.1 Supervisors/Managers
|
||||||
|
- Identify training needs for their personnel
|
||||||
|
- Ensure training is completed before performing tasks
|
||||||
|
- Evaluate competence of personnel
|
||||||
|
- Maintain department training records
|
||||||
|
|
||||||
|
### 3.2 Human Resources
|
||||||
|
- Coordinate training programs
|
||||||
|
- Maintain central training database
|
||||||
|
- Track training compliance
|
||||||
|
- Archive training records
|
||||||
|
|
||||||
|
### 3.3 Quality Assurance
|
||||||
|
- Develop QMS-related training
|
||||||
|
- Approve training curricula for GxP activities
|
||||||
|
- Audit training compliance
|
||||||
|
|
||||||
|
### 3.4 Employees
|
||||||
|
- Complete assigned training on time
|
||||||
|
- Maintain current qualifications
|
||||||
|
- Report training needs to supervisor
|
||||||
|
|
||||||
|
## 4. Procedure
|
||||||
|
|
||||||
|
### 4.1 Training Needs Assessment
|
||||||
|
|
||||||
|
1. Identify competence requirements for each role
|
||||||
|
2. Document requirements in job descriptions
|
||||||
|
3. Assess current competence of personnel
|
||||||
|
4. Identify training gaps
|
||||||
|
|
||||||
|
### 4.2 Training Curriculum Development
|
||||||
|
|
||||||
|
1. Define learning objectives
|
||||||
|
2. Develop training materials
|
||||||
|
3. Identify delivery method:
|
||||||
|
- Classroom
|
||||||
|
- On-the-job
|
||||||
|
- Self-study
|
||||||
|
- Computer-based
|
||||||
|
4. Define assessment criteria
|
||||||
|
5. Obtain approval from Quality (for GxP training)
|
||||||
|
|
||||||
|
### 4.3 Training Delivery
|
||||||
|
|
||||||
|
1. Schedule training session
|
||||||
|
2. Document attendance
|
||||||
|
3. Deliver training per curriculum
|
||||||
|
4. Assess comprehension through:
|
||||||
|
- Written test (minimum 80% passing)
|
||||||
|
- Practical demonstration
|
||||||
|
- Supervisor observation
|
||||||
|
|
||||||
|
### 4.4 Training Documentation
|
||||||
|
|
||||||
|
Training records shall include:
|
||||||
|
- Employee name and ID
|
||||||
|
- Training title and date
|
||||||
|
- Trainer name and qualifications
|
||||||
|
- Assessment results
|
||||||
|
- Signatures
|
||||||
|
|
||||||
|
### 4.5 Retraining Requirements
|
||||||
|
|
||||||
|
Retraining is required when:
|
||||||
|
- Significant document revisions occur
|
||||||
|
- Performance deficiencies identified
|
||||||
|
- Extended absence from job function
|
||||||
|
- Periodic requalification due
|
||||||
|
|
||||||
|
### 4.6 New Employee Orientation
|
||||||
|
|
||||||
|
All new employees shall complete:
|
||||||
|
1. Company orientation
|
||||||
|
2. Quality system overview
|
||||||
|
3. Job-specific training
|
||||||
|
4. SOP read and understand for applicable procedures
|
||||||
|
|
||||||
|
## 5. Training Records Retention
|
||||||
|
|
||||||
|
- Training records maintained for duration of employment
|
||||||
|
- Records retained 3 years after employee departure
|
||||||
|
- Records available for regulatory inspection
|
||||||
|
|
||||||
|
## 6. Related Documents
|
||||||
|
|
||||||
|
- FRM-004 Training Record Form
|
||||||
|
- FRM-005 Training Assessment Form
|
||||||
|
- Job Descriptions
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
136
SOPs/General/SOP-004-Internal-Audit.md
Normal file
136
SOPs/General/SOP-004-Internal-Audit.md
Normal file
@@ -0,0 +1,136 @@
|
|||||||
|
# Standard Operating Procedure: Internal Audit
|
||||||
|
|
||||||
|
| Document ID | SOP-004 |
|
||||||
|
|-------------|---------|
|
||||||
|
| Title | Internal Audit |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | Quality Assurance |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
To establish a systematic approach for conducting internal audits to verify the effectiveness of the Quality Management System.
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
This procedure covers:
|
||||||
|
- QMS process audits
|
||||||
|
- Compliance audits
|
||||||
|
- Product audits
|
||||||
|
- System audits
|
||||||
|
|
||||||
|
## 3. Definitions
|
||||||
|
|
||||||
|
| Term | Definition |
|
||||||
|
|------|------------|
|
||||||
|
| Audit | Systematic, independent examination to determine conformance |
|
||||||
|
| Auditor | Person qualified to perform audits |
|
||||||
|
| Finding | Observation of conformance or nonconformance |
|
||||||
|
| Observation | Noted item not rising to level of finding |
|
||||||
|
|
||||||
|
## 4. Responsibilities
|
||||||
|
|
||||||
|
### 4.1 Lead Auditor
|
||||||
|
- Plans and schedules audits
|
||||||
|
- Prepares audit checklists
|
||||||
|
- Conducts audit activities
|
||||||
|
- Reports audit findings
|
||||||
|
|
||||||
|
### 4.2 Quality Manager
|
||||||
|
- Maintains audit program
|
||||||
|
- Qualifies auditors
|
||||||
|
- Reviews audit reports
|
||||||
|
- Reports to management
|
||||||
|
|
||||||
|
### 4.3 Auditee
|
||||||
|
- Provides access to areas/records
|
||||||
|
- Responds to findings
|
||||||
|
- Implements corrective actions
|
||||||
|
|
||||||
|
## 5. Procedure
|
||||||
|
|
||||||
|
### 5.1 Annual Audit Schedule
|
||||||
|
|
||||||
|
1. Develop annual audit schedule considering:
|
||||||
|
- Previous audit results
|
||||||
|
- Process criticality
|
||||||
|
- Regulatory requirements
|
||||||
|
- Changes to processes
|
||||||
|
2. Ensure all QMS processes audited at least annually
|
||||||
|
3. Obtain management approval
|
||||||
|
4. Communicate schedule to affected areas
|
||||||
|
|
||||||
|
### 5.2 Auditor Qualification
|
||||||
|
|
||||||
|
Auditors shall:
|
||||||
|
- Complete auditor training course
|
||||||
|
- Conduct at least 2 audits under supervision
|
||||||
|
- Be independent of area being audited
|
||||||
|
- Maintain competence through ongoing audits
|
||||||
|
|
||||||
|
### 5.3 Audit Preparation
|
||||||
|
|
||||||
|
1. Review applicable procedures and standards
|
||||||
|
2. Review previous audit reports
|
||||||
|
3. Prepare audit checklist
|
||||||
|
4. Notify auditee of audit scope and schedule
|
||||||
|
5. Confirm auditor availability
|
||||||
|
|
||||||
|
### 5.4 Conducting the Audit
|
||||||
|
|
||||||
|
1. Hold opening meeting with auditee
|
||||||
|
2. Execute audit checklist
|
||||||
|
3. Gather objective evidence:
|
||||||
|
- Document review
|
||||||
|
- Personnel interviews
|
||||||
|
- Process observation
|
||||||
|
4. Document findings with evidence
|
||||||
|
5. Classify findings:
|
||||||
|
- Major Nonconformance
|
||||||
|
- Minor Nonconformance
|
||||||
|
- Observation
|
||||||
|
6. Hold closing meeting
|
||||||
|
|
||||||
|
### 5.5 Audit Reporting
|
||||||
|
|
||||||
|
1. Complete audit report within 5 business days
|
||||||
|
2. Report shall include:
|
||||||
|
- Audit scope and criteria
|
||||||
|
- Personnel interviewed
|
||||||
|
- Findings with evidence
|
||||||
|
- Recommendations
|
||||||
|
3. Distribute report to auditee and management
|
||||||
|
|
||||||
|
### 5.6 Finding Resolution
|
||||||
|
|
||||||
|
1. Auditee responds with corrective action plan within 10 business days
|
||||||
|
2. Quality reviews and approves plan
|
||||||
|
3. Auditee implements corrective actions
|
||||||
|
4. Auditor verifies effectiveness
|
||||||
|
5. Close finding upon verification
|
||||||
|
|
||||||
|
## 6. Audit Records
|
||||||
|
|
||||||
|
Maintain for 5 years:
|
||||||
|
- Audit schedules
|
||||||
|
- Checklists
|
||||||
|
- Reports
|
||||||
|
- Corrective action records
|
||||||
|
|
||||||
|
## 7. Related Documents
|
||||||
|
|
||||||
|
- FRM-006 Audit Checklist Template
|
||||||
|
- FRM-007 Audit Report Template
|
||||||
|
- SOP-002 CAPA
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
114
SOPs/General/SOP-005-Management-Review.md
Normal file
114
SOPs/General/SOP-005-Management-Review.md
Normal file
@@ -0,0 +1,114 @@
|
|||||||
|
# Standard Operating Procedure: Management Review
|
||||||
|
|
||||||
|
| Document ID | SOP-005 |
|
||||||
|
|-------------|---------|
|
||||||
|
| Title | Management Review |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | Quality Assurance |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
To ensure top management reviews the Quality Management System at planned intervals to ensure its continuing suitability, adequacy, and effectiveness.
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
This procedure applies to the periodic management review of the QMS, including all processes and quality objectives.
|
||||||
|
|
||||||
|
## 3. Frequency
|
||||||
|
|
||||||
|
Management reviews shall be conducted:
|
||||||
|
- At least annually
|
||||||
|
- More frequently if significant changes occur
|
||||||
|
- As needed based on quality performance
|
||||||
|
|
||||||
|
## 4. Responsibilities
|
||||||
|
|
||||||
|
### 4.1 Quality Manager
|
||||||
|
- Prepares management review agenda and materials
|
||||||
|
- Facilitates the meeting
|
||||||
|
- Documents meeting minutes and action items
|
||||||
|
- Tracks completion of action items
|
||||||
|
|
||||||
|
### 4.2 Top Management
|
||||||
|
- Attends management review meetings
|
||||||
|
- Reviews QMS performance data
|
||||||
|
- Makes decisions on QMS improvements
|
||||||
|
- Allocates resources as needed
|
||||||
|
|
||||||
|
### 4.3 Department Managers
|
||||||
|
- Provides input data for their areas
|
||||||
|
- Attends management review
|
||||||
|
- Implements assigned action items
|
||||||
|
|
||||||
|
## 5. Management Review Inputs
|
||||||
|
|
||||||
|
The following shall be considered:
|
||||||
|
|
||||||
|
### 5.1 Actions from Previous Reviews
|
||||||
|
- Status of action items
|
||||||
|
- Effectiveness of implemented actions
|
||||||
|
|
||||||
|
### 5.2 Changes in Context
|
||||||
|
- Internal changes (organization, resources)
|
||||||
|
- External changes (regulations, market)
|
||||||
|
|
||||||
|
### 5.3 QMS Performance
|
||||||
|
- Customer satisfaction and feedback
|
||||||
|
- Quality objectives achievement
|
||||||
|
- Process performance metrics
|
||||||
|
- Nonconformities and corrective actions
|
||||||
|
- Audit results
|
||||||
|
- Supplier performance
|
||||||
|
|
||||||
|
### 5.4 Resource Adequacy
|
||||||
|
- Personnel
|
||||||
|
- Infrastructure
|
||||||
|
- Work environment
|
||||||
|
|
||||||
|
### 5.5 Risk and Opportunities
|
||||||
|
- Risk assessment results
|
||||||
|
- Effectiveness of risk controls
|
||||||
|
- New opportunities identified
|
||||||
|
|
||||||
|
### 5.6 Improvement Opportunities
|
||||||
|
- Process improvements
|
||||||
|
- Product improvements
|
||||||
|
- QMS enhancements
|
||||||
|
|
||||||
|
## 6. Management Review Outputs
|
||||||
|
|
||||||
|
Decisions and actions related to:
|
||||||
|
- Improvement of QMS and processes
|
||||||
|
- Product improvement
|
||||||
|
- Resource needs
|
||||||
|
- Changes to quality policy or objectives
|
||||||
|
|
||||||
|
## 7. Documentation
|
||||||
|
|
||||||
|
### 7.1 Meeting Minutes
|
||||||
|
- Date and attendees
|
||||||
|
- Items discussed
|
||||||
|
- Decisions made
|
||||||
|
- Action items with owners and due dates
|
||||||
|
|
||||||
|
### 7.2 Record Retention
|
||||||
|
- Management review records retained for 5 years
|
||||||
|
- Available for regulatory inspection
|
||||||
|
|
||||||
|
## 8. Related Documents
|
||||||
|
|
||||||
|
- FRM-008 Management Review Agenda Template
|
||||||
|
- FRM-009 Management Review Minutes Template
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
0
SOPs/Intake-Assessment/.gitkeep
Normal file
0
SOPs/Intake-Assessment/.gitkeep
Normal file
1
SOPs/Safety/.gitkeep
Normal file
1
SOPs/Safety/.gitkeep
Normal file
@@ -0,0 +1 @@
|
|||||||
|
# Placeholder
|
||||||
0
SOPs/Treatment/.gitkeep
Normal file
0
SOPs/Treatment/.gitkeep
Normal file
62
Templates/SOP-Template.md
Normal file
62
Templates/SOP-Template.md
Normal file
@@ -0,0 +1,62 @@
|
|||||||
|
# Standard Operating Procedure: [Title]
|
||||||
|
|
||||||
|
| Document ID | SOP-XXX |
|
||||||
|
|-------------|---------|
|
||||||
|
| Title | [Title] |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | [DEPARTMENT] |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
[State the purpose of this procedure]
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
[Define the scope and applicability]
|
||||||
|
|
||||||
|
## 3. Responsibilities
|
||||||
|
|
||||||
|
### 3.1 [Role 1]
|
||||||
|
- [Responsibility]
|
||||||
|
- [Responsibility]
|
||||||
|
|
||||||
|
### 3.2 [Role 2]
|
||||||
|
- [Responsibility]
|
||||||
|
- [Responsibility]
|
||||||
|
|
||||||
|
## 4. Definitions
|
||||||
|
|
||||||
|
| Term | Definition |
|
||||||
|
|------|------------|
|
||||||
|
| | |
|
||||||
|
|
||||||
|
## 5. Procedure
|
||||||
|
|
||||||
|
### 5.1 [Section Title]
|
||||||
|
|
||||||
|
[Procedure steps]
|
||||||
|
|
||||||
|
### 5.2 [Section Title]
|
||||||
|
|
||||||
|
[Procedure steps]
|
||||||
|
|
||||||
|
## 6. Related Documents
|
||||||
|
|
||||||
|
- [List related procedures, forms, etc.]
|
||||||
|
|
||||||
|
## 7. References
|
||||||
|
|
||||||
|
- [External standards, regulations, etc.]
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
68
Work Instructions/WI-001-Template.md
Normal file
68
Work Instructions/WI-001-Template.md
Normal file
@@ -0,0 +1,68 @@
|
|||||||
|
# Work Instruction: [Title]
|
||||||
|
|
||||||
|
| Document ID | WI-001 |
|
||||||
|
|-------------|--------|
|
||||||
|
| Title | [Title] |
|
||||||
|
| Revision | 1.0 |
|
||||||
|
| Effective Date | [DATE] |
|
||||||
|
| Author | [AUTHOR] |
|
||||||
|
| Approved By | [APPROVER] |
|
||||||
|
| Department | [DEPARTMENT] |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 1. Purpose
|
||||||
|
|
||||||
|
[Describe the purpose of this work instruction]
|
||||||
|
|
||||||
|
## 2. Scope
|
||||||
|
|
||||||
|
[Define what activities this instruction covers]
|
||||||
|
|
||||||
|
## 3. Safety Precautions
|
||||||
|
|
||||||
|
- [List any safety requirements]
|
||||||
|
- [Personal protective equipment needed]
|
||||||
|
- [Hazards to be aware of]
|
||||||
|
|
||||||
|
## 4. Equipment/Materials Required
|
||||||
|
|
||||||
|
| Item | Specification |
|
||||||
|
|------|---------------|
|
||||||
|
| | |
|
||||||
|
| | |
|
||||||
|
|
||||||
|
## 5. Procedure
|
||||||
|
|
||||||
|
### Step 1: [Title]
|
||||||
|
[Detailed instructions]
|
||||||
|
|
||||||
|
### Step 2: [Title]
|
||||||
|
[Detailed instructions]
|
||||||
|
|
||||||
|
### Step 3: [Title]
|
||||||
|
[Detailed instructions]
|
||||||
|
|
||||||
|
## 6. Acceptance Criteria
|
||||||
|
|
||||||
|
[Define what constitutes successful completion]
|
||||||
|
|
||||||
|
## 7. Records
|
||||||
|
|
||||||
|
| Record | Location | Retention |
|
||||||
|
|--------|----------|-----------|
|
||||||
|
| | | |
|
||||||
|
|
||||||
|
## 8. References
|
||||||
|
|
||||||
|
- [Related SOPs]
|
||||||
|
- [Specifications]
|
||||||
|
- [Standards]
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Revision History
|
||||||
|
|
||||||
|
| Rev | Date | Description | Author |
|
||||||
|
|-----|------|-------------|--------|
|
||||||
|
| 1.0 | [DATE] | Initial release | [AUTHOR] |
|
||||||
Reference in New Lab Ticket
Block a user