Mental Health Outpatient Services Quality Management System

A comprehensive QMS template designed for outpatient mental health clinics, counseling centers, and behavioral health practices.

🧠 Designed For

  • Community Mental Health Centers - Publicly funded outpatient services
  • Private Psychiatric Practices - Outpatient psychiatry and medication management
  • Counseling and Therapy Centers - Individual, group, and family therapy
  • Child/Adolescent Mental Health - Pediatric outpatient behavioral health
  • Substance Abuse Treatment - Outpatient addiction services
  • Intensive Outpatient Programs (IOP) - Structured day treatment
  • Partial Hospitalization Programs (PHP) - Day hospital services

πŸ“‹ Regulatory Framework

This template supports compliance with:

  • The Joint Commission - Behavioral Health Care accreditation
  • CARF - Commission on Accreditation of Rehabilitation Facilities
  • State Mental Health Authority - State licensing and certification
  • HIPAA - Mental health information privacy
  • 42 CFR Part 2 - Substance abuse treatment confidentiality
  • State Licensing Boards - Psychologist, social worker, counselor regulations
  • Medicare/Medicaid - Outpatient mental health billing requirements
  • APA Practice Guidelines - Evidence-based treatment standards
  • SAMHSA - Substance abuse treatment guidelines

Repository Structure

β”œβ”€β”€ SOPs/
β”‚   β”œβ”€β”€ Intake-Assessment/     # Referral, intake, diagnostic evaluation
β”‚   β”œβ”€β”€ Treatment/             # Therapy protocols, medication management
β”‚   β”œβ”€β”€ Crisis-Management/     # Crisis response, safety planning, hospitalization
β”‚   β”œβ”€β”€ Documentation/         # Progress notes, treatment plans, outcomes
β”‚   β”œβ”€β”€ Compliance/            # Consent, confidentiality, records
β”‚   └── General/               # Document control, training, CAPA
β”œβ”€β”€ Forms/
β”‚   β”œβ”€β”€ Intake-Forms/          # Registration, consent, authorization, history
β”‚   β”œβ”€β”€ Assessment-Tools/      # PHQ-9, GAD-7, AUDIT, depression/anxiety scales
β”‚   β”œβ”€β”€ Treatment-Plans/       # Initial and updated treatment plan templates
β”‚   β”œβ”€β”€ Safety-Plans/          # Crisis plans, safety contracts
β”‚   β”œβ”€β”€ Progress-Notes/        # Session documentation templates
β”‚   └── Training/              # Competency assessments
β”œβ”€β”€ Policies/                  # Practice policies
β”œβ”€β”€ Work-Instructions/         # Step-by-step procedures
└── Templates/                 # Document templates

Document Numbering Convention

  • POL-XXX: Policies
  • SOP-INT-XXX: Intake/Assessment SOPs
  • SOP-TX-XXX: Treatment SOPs
  • SOP-CRS-XXX: Crisis Management SOPs
  • SOP-DOC-XXX: Documentation SOPs
  • SOP-CMP-XXX: Compliance SOPs
  • WI-XXX: Work Instructions
  • FRM-XXX: Forms and Records

πŸ€– AI-Powered Assistance

This repository includes AtomicAI, your outpatient mental health QMS assistant. Mention @atomicai in any issue or pull request to:

  • Draft intake and assessment procedures
  • Create treatment protocols for specific conditions
  • Generate crisis intervention and safety planning SOPs
  • Develop progress note documentation standards
  • Create consent and confidentiality procedures
  • Review documents for accreditation compliance

Example Prompts

  • "@atomicai create an SOP for psychiatric intake evaluation"
  • "@atomicai draft a crisis intervention and safety planning protocol"
  • "@atomicai write a progress note documentation standard per billing requirements"
  • "@atomicai create a treatment plan template for depression"
  • "@atomicai develop a no-show and missed appointment policy"
  • "@atomicai create a telehealth informed consent procedure"

Getting Started

  1. Establish Consent Procedures - Configure informed consent and authorization forms
  2. Standardize Assessments - Implement validated screening tools
  3. Define Documentation Standards - Set up progress note and treatment plan templates
  4. Create Crisis Protocols - Establish safety planning and escalation procedures
  5. Train Clinicians - Use competency assessment forms

Key Documents to Create First

  1. Intake Assessment SOP - Standardized evaluation process
  2. Treatment Planning Policy - Individualized treatment plan requirements
  3. Crisis Response Procedure - Suicidal/homicidal ideation management
  4. Safety Plan Template - Client crisis planning tool
  5. Progress Note Standards - Documentation requirements for sessions
  6. Informed Consent Forms - Treatment consent, HIPAA, 42 CFR Part 2
  7. Telehealth Policy - Virtual care protocols and consent

Special Considerations for Outpatient Mental Health

Intake and Assessment

  • Referral management and triage
  • Comprehensive diagnostic evaluation
  • Validated screening instruments
  • Treatment matching and level of care
  • Insurance authorization

Treatment Services

  • Evidence-based therapy protocols
  • Medication evaluation and management
  • Group therapy programming
  • Family and couples therapy
  • Care coordination with other providers

Crisis Management

  • Suicide risk assessment
  • Safety planning
  • Crisis hotline resources
  • Hospitalization criteria and procedures
  • Post-crisis follow-up

Documentation and Compliance

  • HIPAA and 42 CFR Part 2 requirements
  • Progress note medical necessity
  • Treatment plan updates
  • Outcome measurement
  • Supervision and peer review

This template is maintained by AtomicQMS. For questions, open an issue in this repository.

Description
A comprehensive QMS template designed for outpatient mental health clinics, counseling centers, and behavioral health practices.
Readme 46 KiB